1-VoIP Reviews - Page 11 of 24

4.8/5

Average Rating

Happy customer

Number 137 : MAR 30th, 2016 : Maryann

Recommended: Yes

I switched from a VOIP service that kept raising their rates without notification. All to often I couldn't reach a customer service agent so I switched and I am pleased to say that I have not one complaint. I can always reach a friendly voice when I have a question without a long wait and my rates have remained the same. Happy customer!

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Customer service exists!

Number 136 : MAR 30th, 2016 : Alan

Recommended: Yes

After moving to the USA from Canada I searched for a replacement to my Canadian VOIP service. Reviews indicated good customer support from 1-VOIP, an Oklahoma-based provider. Indeed my experience confirmed that even on weekends someone responded when I phoned or e-mailed about any aspect. Queries about technical or billing were answered and if needed be resolved. Staff I have spoken to have always been courteous and responsive. I have never been given the "run-around" or left without an answer. The system has functioned well for about 18 months, and the international plan has allowed very economical conversations with friends and relatives in Europe, Australia and Israel. I advise friends to NOT bundle phone service with cable TV, but go for an independent provider like 1-VOIP to get value and service.

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Never a Problem

Number 135 : MAR 30th, 2016 : Alvin/Claudette

Recommended: Yes

We have had many other services and this one was recommended by our son. He was thrilled to share the good service and price with his parents.

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Excellent Service

Number 134 : MAR 30th, 2016 : John

Recommended: Yes

Have been very satisfied with the 1-VoIP phone service since starting with it in 2005. The service has always been friendly and very professional. The service and professionals who represent 1-VoIP can not be beat. The value is unparalleled. I am using The World Unlimited plan for $23.97 per month and takes it a step further by offering unlimited calling to 30 countries with reasonable rates for calls outside of the covered regions.

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Best Customer Service

Number 133 : MAR 30th, 2016 : Dale

Recommended: Yes

We have enjoyed 9 years with this company including a move and several changes in their name. Still get an English speaking person on about the 3rd ring when we call for anything. Their website is easy to reach and you can custom tailor the many included features on your service. Want to see your call history...just a click gets you there. Block a phone number, on the web or just a code on your phone. Voice mail...a 3 digit code or just check your email for the voice mail sent directly to your inbox. Never miss a call, use forwarding to other numbers...many features...all free. So we started with VOIP your life, now 1-VOIP and could not be happier.

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Excellent Service

Number 132 : MAR 30th, 2016 : Oscar

Recommended: Yes

I have nothing but good news to report about the service and personnel behind the service. From day one, installation was simple, service continues without any problems, never had to make a service call, for over a year now. Sound is absolutely excellent, never a glitch nor a dropped call. I am indeed very satisfied, 1-VoIP.

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Easy and feature rich

Number 131 : MAR 30th, 2016 : Lucy

Recommended: Yes

I signed up with the impression that adding a number to my account would allow for two separate accounts - separate voice mail, forwarding etc. But the virtual number is basically just a second number to dial the same account. I am not sure why anyone would need or want that, but anyway it looks like I will not be able to get rid of my Skype number after all. Still for a main land line replacement, this is an excellent option.

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Great!

Number 130 : MAR 30th, 2016 : Guy

Recommended: Yes

Free equipment arrived fast, just plugged it in and it worked. Ported my number over in just a few days. Calls are clear and so many features included! Called them a few times with questions and someone picked up immediately and answered everything clearly. I had zero features with ATT, and was paying three times what I am now, so I'm very satisfied! I would recommend this company to anyone.

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Great Service with a Great Price

Number 129 : MAR 30th, 2016 : Matt

Recommended: Yes

My family significantly reduced our monthly home phone bill by switching to 1-VoIP. The set up was quick and easy and the system has worked flawlessly since that time. 1-VoIP provides a great service at a very competitive price. I they are very customer oriented by developing great customer relationships. The guy I spoke with couldn't have been more friendly, helpful or well informed. If you are in the market for an internet based phone system I very highly recommend trying 1-VoIP, I very seriously doubt that you will be disappointed.

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Over 10 years of great service

Number 128 : MAR 30th, 2016 : John

Recommended: Yes

I have been with 1-VoIP since it was VYLmedia and have had few service interruptions during this time! The times that I have experienced problems, customer service responded immediately to resolve them. My first experience was with another well known VOIP service and the customer service was lousy at best. My calls would be routed to customer service departments, seemingly, all over the world until I would finally give up. I have remained loyal to 1-VoIP because of their very good customer service.

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