1-VoIP Reviews - Page 17 of 25

4.8/5

Average Rating

1-VoIP Review

Number 85 : APR 5th, 2010 : MiHee

Recommended: Yes

con: 1. 1/20 times hard to connect 2. 1/10 times the connection is horrible 3. 1/20 times, it will not connect to frequently dialed number pro 1. most of the time, the connection is really good 2. easy to set up and get going 3. handy to have computer based dialing system

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Number 84 : APR 5th, 2010 : Marc

Recommended: Yes

My household has three lines through VYLMedia we have 2 business and our home line. With the PC application integration I have used my VYLMedia lines all throughout the world. We have also used the VYLMedia phone line stacking feature to stack overseas numbers in Greece and Israel during my daughters travels saving her significant amounts of communications costs. The service has been fantstic and the customer and technical services is second to none with plenty of personal attention. I would not switch for any otehr plan!

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1-VoIP Review

Number 83 : APR 4th, 2010 : Devin

Recommended: Yes

Unequivocally the best VOIP service available. I have used numerous VOIP service providers throughout Canada and the United States, and VYLMedia is by far the best. First and foremost, their quality is bar none; I have enjoyed land-line-comparable quality and reliability ever since I started using their service in 2008. Next, their customer service and tech support are exceptional; all the staff I've talked with have been professional, courteous, and knowledgeable. Lastly, their rates are fantastic; my wife frequently calls overseas and we love that we neither need to "watch the clock" during her calls. Overall, VYLMedia offers the best quality, service and rates available in a VOIP service.

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Number 82 : APR 4th, 2010 : Curt

Recommended: Yes

I was having a problem with our phone so I had my wife call because I am visually impaired right now. When we call we had excellent customer service right from the start and they we really patient with my wife and talked her through our problem then a week or so later they called back and had some questions and with me not being able to see I couldn't help them and they were really nice about it and they called back 3 or 4 times until my wife was home and she could answer there questions. I really am impressed our phone bill went down 150 dollars to nearly nothing I tell everyone about our wonderful service.

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Number 81 : APR 3rd, 2010 : Mary

Recommended: Yes

They provide the best customer service. Every time we called for technical support or other customer support, we never had to wait or had to go through an automated system. We always received a live person, that was knowledgeable, someone you can understand and patient. Have recommended this company to several friends who have also signed up.

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Number 80 : APR 3rd, 2010 : Joe

Recommended: Yes

I have been using VYL for 4 years and they have been excellent! Customer service is a priority for these people. I use the service in a home/office environment spending a lot of time on the phone and the service and quality is solid. Highly recommend!

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1-VoIP Review

Number 79 : APR 2nd, 2010 : Robert

Recommended: Yes

I was one of those users that was used by sun rocket and got used when they evaporated. In need I reached out too rating web sites and chose VYLmedia after receiving their Voip box, I followed the simple directions included from VYLmedia and have been very very happy with the service and all customer support. In over two years I can not recall one single problem. I have highly recommended this company to many who are looking to escape the land line phones and those who have complained about their Voip services. You will be happy, I know I and my family have been.

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Number 78 : APR 2nd, 2010 : Sunny

Recommended: Yes

I've been using them for about 2 years. And I have to say they are full of features and supper is very helpful. Already have all my friends using it as well. Love the softphone feature for travel, and the automated voicemail works beautifully.

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Number 77 : APR 2nd, 2010 : Leo

Recommended: Yes

I have been using internet phone from the beginning! First was Vonage, the worst ever! Then Sun Rocket, very good but went belly-up! Then VYLmedia! We never get dropped calls! Service was lost 1 time over a year ago and they had it up in a few hours. The best customer service, hands down. Never had a price increase in 2 years! You want to judge a company? Call the customer service before you call sales! They are the best internet phone with great features and I never have to call for problems! It is priced right, works great, crystal clear, and extremly reliable, do you need anything else? They are DE BEST!

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1-VoIP Review

Number 76 : APR 2nd, 2010 : David

Recommended: Yes

I've been using VYLMedia for a few years now, from when I was living in Louisiana and local phone service was going to be a huge expense. Their technical support department is probably the best in the business, if not one of the best in the country overall; extremely knowledgeable, understandable, and friendly. The pricing is competitive, and the billing department is top notch as well, resolving issues within minutes over the phone. The monthly statements come via email, and show you all charges up front, and their web interface shows you all the calls you've made that may cost money. Overall, this is probably my favorite tech company to do business with, and I hope they continue to grow and add features (like business plans!)

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