1-VoIP Reviews - Page 18 of 24

4.8/5

Average Rating

1-VoIP Review

Number 67 : APR 2nd, 2010 : Dale

Recommended: Yes

VYL is the best VOIP service on the planet. Faced with a move where my long time phone number exchange was not available, VYL made it my primary number, provided a second number free of charge and did it all in just a few days. More features that any other VOIP service, able to use overseas and make calls free to US using a free SIP service on my Iphone, Customer service that answers the first time you call and is in the US, and a price that has not changed in 3 years... makes VYL absolutely the top service in the USA.

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Number 66 : APR 2nd, 2010 : Carrie

Recommended: Yes

Signed up for the service so that I could call from anywhere in the world. I have been to very small countries in Africa and call home or make other important call back home as if I were siting at home. Since day one I have tried to convince people VYL is the cheapest way to go and it is. I have talked people out of using Vonage, I have only had to contact VYL customer support 2 times in over 3 years, once when the router died, was replaced overnight mail, and when I needed to give a new card for payment. It's an American company with American support right here in the US. I can't believe people use land lines...

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Number 65 : APR 2nd, 2010 : Nancy

Recommended: Yes

It used to be the sound quality was so bad that I have been forwarded all my calls to my cell. So that defeated the purpose of having a VOIP line to begin with. Then one day I decided to get a new phone. Bingo! All problems solved. I was kicking myself for waiting that long to be able to enjoy the high quality and low cost calls (including international!)

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Number 64 : APR 2nd, 2010 : Scooter

Recommended: Yes

I have used 2 other voip providers, Vonage & Voip.com. If you are considering a different provider, DO NOT HESITATE. I got started up with VYL Media / Voip Your Life & never looked back. By Far they are the best I have used. From the first initial phone call to Allen @ VYL Media I felt like I was at home. All of the staff is friendly and sincerely want you to have a good experience. I feel like I know all of the staff on a first name basis. You can get someone on the phone usually within 1 minute if you ever have any questions or how to set anything up. I am now saving over $1200 a year, compared to my Verizon accounts. You have all of the features you will ever need & incase you forget to forward your Voip phone to your cell, just call them up on the phone & they will do it for you! I am not a sales rep for this company. I just know how frustrated I was with the other providers and how good it is now!

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Number 63 : APR 2nd, 2010 : Larry

Recommended: Yes

No fuss, no muss. 99.9999% up time. Great audio quality. Amazingly responsive & friendly customer service. The International plan is an excellent value IMHO. Did A lot of shopping and at the time there wasn't a lot of feed back but what was there was good. I hadn't heard of these guys at all before my searching so I was a bit apprehensive but it turned out to be an incredibly good choice for VOIP service. It just works.

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Number 62 : APR 2nd, 2010 : Phil

Recommended: Yes

I was wary at first about switching from Verizon to a VoIP service, so I did a lot of research first. VYL Media has been a great choice, both in terms of technical quality and company integrity. The price is great, and the bill is simple -- they did not surprise me with extra fees. I highly recommend them.

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Number 61 : APR 2nd, 2010 : Kevin

Recommended: Yes

After a bad experience with our previous VOIP provider it was a big relief to find VYLMedia. They have great customer service and exceptional calling plans. We have been very happy with them for over two years now and counting.

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Number 60 : APR 2nd, 2010 : Mzrty

Recommended: Yes

Afer years of use the telephone modem gave out. I got a new modem replacement in only 2days after a simple verification. Now, that's prompt and efficient service.

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Number 59 : FEB 13th, 2010 : Intrepi

Recommended: Yes

I'm using Telus and I had a problem which involved really bad sound quality. I called VYLmedia support and they told me that I was having a 90% packet loss due to my internet service provider. I called Telus, informed them that I was having this loss and they were surprised because they couldn't figure out how I knew. They made some adjustments after I informed them that I was having issues and if I couldn't get these issues resolved, I would have to get another Internet Service Provider. After making some adjustments at their end, my Voip voice quality is crystal clear. I had Primus for about 5 years but getting through to support was a long process and the cost was nearly double what I'm paying now. For anyone having sound quality problems, go to your provider because I'm on Vancouver Island Canada and the quality problems were linked back to Telus.

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Number 58 : FEB 8th, 2010 : Philip

Recommended: Yes

Reasons I like VYL: Multiple registrations allowed so you can have the same phone number in more than one location. This is great if you travel for a living. Two free virtual numbers you can change any time you want. It takes only a few minutes. I have a local number to call home virtually everywhere I go in the US and Canada. I have always gotten good customer service although I haven't really needed it much. Calling plans don't have hidden catches. Service seems to always be available. it is very reliable. Sound Quality is excellent. I have tried two other voip providers, and neither one of them could come even close to measuring up to VYL.

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