1-VoIP Reviews - Page 20 of 24

4.8/5

Average Rating

1-VoIP Review

Number 47 : SEP 16th, 2008 : Charles

Recommended: Yes

have used them now 2+ yrs, up front setup was easy, but needed to work with Verizon FiOS and VoIPYourLife to get the quality of service correct and work out kinks in the FiOS service. Every now and then you get an echo on the lines. Most notable during heavy network traffic. Also telephone voice can be a problem and that certain voice will generate digit sounds in the ear piece. Mine sits behind the actiontec router, opened ports directly to it, sealed all other routes off and have had no issues. Have the router and VoIPYourLife box connected to a 10 hour back up battery system to match the Verizon FiOS backup system. Electricity goes out, I have a phone for 10 hours. If it is longer, a simple log into the internet (cell on a laptop) and forward all calls to the cell phone. Short money for the quality. I have only called CS now 3 times in the past 30-33 months.

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Number 46 : SEP 4th, 2008 : Jarik

Recommended: Yes

Excellent, responsive customer service, able to handle my out-of-the-ordinary requests nicely. Minimal wait times. Quality of calls good to very good. I am a BYOD running my own asterisk on macosx with two lines.

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Number 45 : AUG 28th, 2008 : Mike

Recommended: Yes

Only one week into service with no issues. Set-up was easy, but not obvious. I chose to do on-line and only call if I was stuck. There is a set-up wizard for the hardware they support, but the only way to find it was through the user forum. Once there, it was a no-brainer. Very satisfied.

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Number 44 : AUG 5th, 2008 : Melissa

Recommended: Yes

Prior to signing up I did a lot of research on VoipYourLife and have seen good reviews on other sites as well.

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Number 43 : JUN 27th, 2008 : Jorge

Recommended: Yes

THE reliability I given 4 star because I only go a few problem when I call International but they told me is not they problem because the use another companies.

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Number 42 : JUN 23rd, 2008 : Randy Best

Recommended: Yes

This service has been great. They were not quite correct on a question I asked of them. I wanted to use a phone on a wireless network where I did not have access to the router. The correct solution was a wireless bridge, not what their C.S. told me to use. Other than that, they are very responsive to questions and I haven't had a problem with the service. I have recommended them to others. For low volume calling, this is a very economical solution.

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Number 41 : MAY 5th, 2008 : Ian Malcolmson

Recommended: Yes

I'm in Canada, and have been a VYL subscriber for 1.5 years... I'm very happy with their service. Our initial connection was problem free and call quality was great... Since our initial sign up we've had occasional bouts of less than optimal call quality, and a simple call to VYL's tech support solved all concerns promptly... I would highly recommend this VOIP provider

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Number 40 : APR 22nd, 2008 : Gtaylor

Recommended: Yes

I have used the service for months now. the quality is very good and network reliability has not been an issue at all. I don't use all of the features, but have no complaints about the ones I use. it wouldn't break my heart to spend a little less each month, but the old saying is true that you get what you pay for. Customer service is US-based and the reps actually know how to answer my questions. I haven't tried other providers, mostly because of the reviews I read on the internet from actual users. I picked voip your life because of the good reviews I found on and the fact that I didn't have to sign a contract. bottom line--this service has been great for me and I recommend to anyone reading that they give it a try.

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Number 39 : APR 18th, 2008 : Sacha McNeil

Recommended: Yes

Outstanding no frills VoIP service. Ordering was smooth, transition from Sunrocket was easy and fast. line quality is outstanding...much better than what I had with Sunrocket which I was also very pleased with. It is the only VOIP service I've had that has worked with my old fax machine without a hitch. I've not had a network outage since I've had the service. I've had Vonage, Comcast and Sunrocket and the reliability of VoIP Your Life is unparalleled with any other VoIP service I've had. My only gripe about VYL is the feature set is very limited compared to its competitors. We run a small business out of the home and with our previous provider we were able to use the virtual number to go to a separate voice mail for all business calls. This is not available with VYL. The virtual number goes to the same voice mail as the primary number. The member web site is very vanilla. Looks like it hasn't gone through a redesign in many years. It appears very antiquated especially if you are used to Sunrocket or Vonage member sites. Though this may be changing since the home page was recently updated. With that said, the UI is still functional and very easy to use. There is also no network outage forwarding...but they have proven that you don't need it. You will find better feature set for the price elsewhere, but if you are just looking for rock solid reliability, I would definitely recommend VYL.

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Number 38 : APR 17th, 2008 : Philip

Recommended: Yes

After reading about Vonage and some of the others I was more than a little scared about trying this. Now I am so happy. Absolutely as reliable as any phone service that I have ever had and at half the cost. The calls could be louder but the sound quality is excellent. The bills are a piece of cake. My one PROBLEM, faxing, I have the line mostly for family calls and the occasional business fax out of my home office. If the fax is more than 5 pages, you will probably have an issue. I new this could be an issue going in. Sharp makes a broadband fax, might be worth packaging with this if you home office with any frequency. I wanted to share my 2 cents since this is where I made my decision. Sales staff was helpful and I was up and running in 4 days with a number I picked, haven't had a single problem beyond faxing. No phone calls to customer service, how much is that worth? Good Luck.

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