1-VoIP Reviews - Page 21 of 24

4.8/5

Average Rating

1-VoIP Review

Number 37 : APR 1st, 2008 : Lisa

Recommended: Yes

We had Vonage (twice) and dumped them finally. I found this company online (here actually) and decided to try them. They are great and here's why: Customer Service: always available, based in USA and they answer nearly immediately without having to go thru vm hoops. They are helpful and answer questions promptly, themselves-no transferring to other depts! This was a huge plus for us. International Calling: Reliable and great sound quality. Sound Quality: NO ECHOES! great sound, period. Ease of use: It's a no brainer, once it's connected you can use your regular phone/cordless. Features: Extensive feature list-music on hold or when you click over is nice and there's a do not disturb feature and a wake up call! They have a counterpart softphone also that can be downloaded onto your computer and you can use it just like your regular phone to answer and place calls with all of the features available. Everything is at your fingertips on the web and your voicemails can be delivered to your phone AND your email. Pricing: Fair and Reasonable-a good deal really. I may sound a little over enthusiastic, I never write things like this, however, I love a great deal and we're really happy with voipyourlife. I hope they're around forever! thanks-hope this review was helpful. lisa in phoenix

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1-VoIP Review

Number 36 : FEB 20th, 2008 : Wizard539

Recommended: Yes

The international plan was the kicker for me, between my wife and I we talk about 30 to 50 hours a month international. we have family and kids everywhere. I am a designer of Carrier class VoIP and next generation telephony devices. While there user management GUI lacks any flare, the base features and management is functional and has been very reliable. It must follow the "kiss principle". no outages by this provider in 6 months of service. 1 or 2 dropped calls a month. has been as reliable as ma bell.

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1-VoIP Review

Number 35 : FEB 10th, 2008 : Javed

Recommended: Yes

Voipyourlife is one of the of the best VoIP service provider. I tried ZingoTel which was alright for a while, but then they automatically changed my plan from Personal to Business and I ended up with a big bill, and I couldn't get my money back as everything DOES imply according to their contract. Before ZingoTel I had Primus, which was a bitter experience because they started charging for net works, and had a lot of billing problems. Voipyourlife is the first company that I have found provides very good customer service, a lot of great features and are very honest in their billing process.

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1-VoIP Review

Number 34 : FEB 5th, 2008 : Mike rymanowski

Recommended: Yes

This is our first voip phone experience...we will be in Boquete Panama for approximately 8 weeks and we wanted to have phone and internet availability where we are staying and we have had nothing but a great experience.. the clarity of the phone conversations is amazing ..we have made and received numerous phone calls from New York, Florida, California etc and have nothing but crystal clear calls.. no dropped phone calls.. everyone that we have spoke to back in the states said that it sounds like we are sitting right next to them. I did purchase a Panasonic DECT 6.0 digital phone before heading down to Panama. I don't know if that helped the clarity of the calls or not but this system has been excellent up to this point. If anyone is interested in the cat # of the phone it is KX-TG1032S.

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1-VoIP Review

Number 33 : JAN 7th, 2008 : Cremaster

Recommended: Yes

Have had crystal clear calls through VOIP Your Life for over a year now. Setup and running within 2 days of getting the package in the mail. Customer service was very helpful. Service is feature rich and mostly reliable although there have been 3 or 4 times in the past year where there is no dial tone for half a day or so. Otherwise, the service has been exactly what I was looking for when I made the leap to VOIP.

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1-VoIP Review

Number 32 : DEC 30th, 2007 : Glo curry

Recommended: Yes

A tech company that uses real, live, human beings to answer the phone after a couple rings and no automated system!!! A tech company whose employees are native english speakers so you can understand every single word they say!!!! Heart be still........ Those two elements alone were enough to convince me to use VYL. Add a rich complement of features like their virtual number (so family back home who aren't VOIP customers can dial a local number at their end and avoid ATT/QWEST long distance charges). The ability to track ALL calls online, (landline service requires you to get a subpoena for local calls if you need to prove they had been made) the ability to set up the features you want and disable the ones you don't (I want my answering machine to take the calls, not the computer), and a long list of features I can turn on or off as the need arises. I have no problem with Caller ID.... it shows up on my phone with names, so maybe it's a hardware handshake thing that's preventing people from seeing who is calling. My phone at home is a Uniden CLS 475-3 which is a three handset system that I can expand with a half dozen more. Works fine. I had a little difficulty setting up my system due to Qwest's customer disservice. Dealing with THEIR multi-layer automated system was a nightmare, but that's a whole 'nother story. I've had relatively clear transmissions, and no dropped calls. There has been a noticeable lag time between dialing and connecting, but you get used to it. (only slightly annoying, but I'll try the # trick). For cutting my phone service cost in half, I'm more than content with what I'm getting and what I'm paying for it. No commitments. Who cares what their website looks like as long as everything works.....and it does. This is a good company that understands the most basic concept of the service they provide: CLEAR COMMUNICATION. It starts with the potential customer and the service provider connecting seamlessly for the sale and the setup. It continues after the sale with responsive customer service. Feature rich, understandable service providers, reasonable rates, reliable service.....what's not to love?

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1-VoIP Review

Number 31 : NOV 11th, 2007 : Jetdoc

Recommended: Yes

One we got it up and running it has been fine, except for one thing, caller ID. There is no caller ID. They are aware of the problem and the techy guys say they get calls all the time about it, its their number 1 call problem. They gave me a reason, and I'm sure its legit, however its not excuse. When someone calls in it ALWAYS shows "blocked" and when we call out we have some other guys name showing up to the people we are calling. They say they HOPE to have it corrected by next year. We switched to another VOIP, sadly.

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Number 30 : OCT 28th, 2007 : LNW

Recommended: Yes

The tech support is outstanding. They actually answer the phone very quickly, very short hold. And they hang with you to solve any problems. Broadvox was absolutely horrible, but VoipYourLIfe is outstanding. We now have 3 adapters in our family. Just set up the 3rd one today. For some reason, it wouldn't pick up an IP address behind a Linksys RV082 router, so tech support walked me through assigning a static IP in the phone adapter. After that, no problems at all. The other 2 adapters automatically picked up an IP address.

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1-VoIP Review

Number 29 : JUL 31st, 2007 : Lp

Recommended: Yes

I used to have sunrocket before, thank god for this website. I ordered the viatalk service and waited almost two weeks being very patient to get my service and box. It never came, kept tracking my order, all they did was process my credit card number. I called them up twice, first time was to complain that I paid extra to expedite the order process and after 1 week it had not moved. They put quicker shipping on my order for free. Checked my order about 5 days later, it had still not yet processed. Waited on hold for a long time when I called them back up to cancel, canceling was no problem since my order had never even been prepared for shipment. Read the reviews on this sight about voipyourlife, called up and spoke to customer service to see if they were really based here in the U.S. and see if they were knowledgeable and friendly, short hold time, had a knowledgeable rep, and they are based out of Oklahoma. I ordered the service for the one year which supposedly gives me a 10% discount so I paid after the FCC fee and taxes about 324 and some change for the year. I am a bit skeptical especially after what happened with sunrocket after pre-paying for the year in advance but I feel that it is still waaaayyy cheaper then going with the phone companies or time warners digital phone. After ordering the new service today, ups tracking is showing the box is on its way right now, and will be here in two days. The rep told me it would take 3 days since I ordered late in the day but it will actually be here 1 day before the rep quoted me. I like that. Well the other ratings I gave pretty much was an okay because I have not had the service for very long since I just ordered it today. So far after using there free softphone, service is reliable and very clear. No problems so far. Dont go with viatalk! They take your credit card number, and make you sit there and wait and hope that your order will get to you. I could not stand waiting any longer, I did not want to lose my sunrocket number because once it is shut off, it is gone for good. Thanks voipyourlife.com!

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1-VoIP Review

Number 28 : JUL 24th, 2007 : Larraga

Recommended: Yes

Sunrocket was good to me, never a problem. So I was anxious looking for another provider. Really just wanted basic service with excellent customer support. This is it. Friendly voices that sound like they want to help rather than making you feel like you were bothering them. Activation time was minutes on the phone. The web sites needs some work, it's pretty archaic by most web standards but it gets the job done I suppose. I'm happy for now, We'll see how it goes a few months into it.

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