8x8 Reviews - Page 8 of 13

4.5/5

Average Rating

Great for small non-profit

Number 58 : DEC 24th, 2014 : Frederick

Recommended: Yes

We are a small non-profit working to serve people with development disabilities. We have been upgrading our business model, moving, and in the process getting the first real phone system to serve both us and our clients. Needless to say none of the staff is high on the tech knowledge list, but 8x8 provides a service that the staff is delighted with, even though it will be a while until we use it to the fullest. In addition, we have cut costs, which is importnat to us.

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Wise Move to 8x8

Number 57 : JUN 16th, 2014 : Ron

Recommended: Yes

Like many small businesses involved in the retail supply chain, my company began struggling with the major consolidations in the industry during the 2000's. By 2008, we had to start downsizing, and we moved to smaller office facilities and reduced personnel. We had a PBX system we had purchased some years before, and told our local phone company to move it to the new location for us, never even thinking about the cost. They charged us almost $2500 just to install our system, which had been purchased from them! 2 years later, our office building was sold, and we were forced to move again. This time, however, instead of moving our PBX system and phones, we walked away and left them behind, because we discovered 8x8. For less than $1,000, we bought our equipment and set up the new system in a matter of a few hours. We also slashed our monthly bill, and with a flat rate, it became a predictable fixed cost instead of a variable cost. We now have a host of new features the old system did not have, and a portable platform that is continually enhanced to grow with us instead of deteriorating toward obsolescence.

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Really Good

Number 56 : JUN 13th, 2014 : Raymond

Recommended: Yes

8X8 has lived up to all of their promises and my expectations. I am very happy with my choice of this company.

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Review of 8x8

Number 55 : JUL 27th, 2013 : Peter

Recommended: Yes

Been using VOIP for 2 months now - really like the auto attendant. Lots of features to learn. Customer service has been great at helping me set it up.

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Still Glad I Switched!

Number 54 : JUL 26th, 2013 : Andy

Recommended: Yes

We left RingCentral because they had so much downtime. In addition their technical support wasn't very good and even when the system worked it just didn't work that well. 8x8 was slightly more costly but well worth it. In fact after we left RingCentral they called to ask who we had switched to and I told them 8x8. The lady told me that she knows 8x8 might be cheaper but that I'd regret the decision. I told her that 8x8 was actually more expensive but worth every penny and I wouldn't regret it. I still feel that way to this day.

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Satisfied

Number 53 : JUL 16th, 2013 : Michael

Recommended: Yes

The site for setting up the phone system is a little confusing at first, but once you learn it, it is great.

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New building void system selection

Number 52 : JUN 19th, 2013 : GeoD

Recommended: Yes

Pro-Very good pre-sales technical support. Very good sales support. Several iterations with both lead us to a cost effective, feature rich system that fits our business well. Good looking phones with very good audio quality. Easy to manage, web based administration. Their Virtual Office feature is great. The android app works great on my HTC Thunderbolt, Motorola XT557 and nexus 7. No more forwarding calls and it's seamless. Con- None as yet

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Very Happy We Switched To 8x8

Number 51 : MAR 27th, 2013 : Chris

Recommended: Yes

We knew we needed to switch over to VoIP service to stop wasting money on Traditional service. After talking to reps from many other VoIP providers, we went with 8x8 for best features @ best price & they delivered as promised.

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Good

Number 50 : MAR 19th, 2013 : Joseph

Recommended: Yes

I think our issues are the same with all VOIP, the occasional dropped call. On the upside, we don't have to deal with the expensive low quality aspects of land line providers. Overall, VOIP is fantastic for our company because we have 6 offices in 3 states... all connected to one account. If staffing in one office is low we can direct the phones to ring in another office. Great stuff.

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Excellent Service and Value

Number 49 : FEB 27th, 2013 : Raymond

Recommended: Yes

8x8 provided an excellent price incentive to be come a customer. The follow up with installation and from their tech support has been excellent. The service and features have been fine. After 3 months of use everything is going fine. I'm glad we made the switch from Comcast.

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