Axvoice Reviews - Page 8 of 11

4.2/5

Average Rating

I hardly miss calls anymore!

Number 36 : OCT 11th, 2017 : Nita

Recommended: Yes

There are different call forwarding features that allow me to redirect unanswered calls to other numbers. In fact, if the Internet is down, I still get calls on my cell phone. Totally happy with how much this VoIP provider cares for its clients.

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International Call Blocking is a Relief

Number 35 : OCT 3rd, 2017 : Ginaa

Recommended: Yes

My sister in law was in town from Spain. I knew she was going to use our phone to make calls back home. So I had already activated the International call blocking feature that came with my residential VoIP plan from Axvoice and told her that our plan doesn't support International calling. Saved me hundreds of dollars over the last one month.

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A VoIP With Compromises

Number 34 : AUG 10th, 2017 : Hanry

Recommended: Yes

I am not sure how I feel using this service. On one hand, it has impressive voice quality and very affordable plans but on the other, it's support sucks. They don't reply in time. While I hardly need to contact them, I would still want a service that's available 24/7. The calling features are there and they are quite good.

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Bad service

Number 33 : JUN 7th, 2017 : Derek

Recommended: No

No effort to support customers even when there is a clear problem. They don't care if your service is down, long wait times for email response and no other method to communicate. They admit that if you don't have a Gmail email address, you most likely won't get voicemails delivered and won't even get emails about password expiration....so you are locked out of your account until you give them a Gmail address.

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Horrible Customer Service

Number 32 : JUN 4th, 2017 : Tom

Recommended: No

No customer service. Email only with no phone support. Three (3) emails and no answer for two (2) days. No way to resolve issues quickly. Online knowledge base is insufficient to answer critical questions and issues.

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Mostly A+

Number 31 : FEB 5th, 2016 : George

Recommended: Yes

Setup took a while longer than I thought it would. Not the fastest response from technical support. Works great though and great features.

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Full marks

Number 30 : SEP 11th, 2015 : Milanda

Recommended: Yes

Good call quality, decent package pricing and nice range of features. Full marks to this product from my side.

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Free In-Network Calls

Number 29 : SEP 4th, 2015 : Tony

Recommended: Yes

I am Tony from Seattle. A couple of months back I got a good job in Connecticut and I had to move here. Because of my kids schooling, I could not take them along with me, but I miss them a lot. I talk to my family on a daily basis. To be honest with you, long calls on a daily basis were turning out to be pretty costly for me. I read about Axvoice online and their Free In-Network calling feature. I bought an Axvoice unit for myself and got one delivered to my family. Now I can talk to them all I want and for only the basic monthly charges. This is something I am really happy about.

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Good service

Number 28 : AUG 27th, 2015 : Tina

Recommended: Yes

It's a good VoIP service and I like it very much. The website doesn't boast about what they don't provide but overall a nice deal and their customer support seems fine to me.

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Pretty satisfactory

Number 27 : AUG 24th, 2015 : Annabel

Recommended: Yes

I get decent call quality. I won't say crystal clear but with the price package that they are offering, I could not ask for more. The Do Not Disturb feature is my favorite as I don't like getting disturbed at all while I am asleep. In short a thumbs up from me.

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