Axvoice Reviews - Page 9 of 10

4.1/5

Average Rating

A value for money product

Number 13 : JAN 29th, 2015 : Stuart

Recommended: Yes

My family says I am pretty crappy at getting the right stuff at reasonable rates. Recommended by a friend five months back, I advised my family to shift to Axvoice as it had better service reviews and far better rates than our previous service provider but no one listened to me. Two months back, we were having severe issues with our old service and their customer service was the least bit of help. My Dad decided to temporarily shift to Axvoice. To his surprise, the service provided by Axvoice was "too good to be true". The call quality was top notch and unlimited phone service was a dream come true for my Mom. To top it all, we got all this for way under 10 bucks, even less than half of what we were paying before. The best part for me was that I finally recommended something to my family that was actually good.

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Great voice quality and excellent customer service

Number 12 : JAN 14th, 2015 : Jack

Recommended: Yes

It has been one whole year today since I started using Axvoice. I am not the type of person who compromises on quality, which briefs you with how satisfied I am with their service. The voice quality is no short of excellent and their customer service is pretty helpful too. Would give this service 5 stars.

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Best service

Number 11 : MAY 23rd, 2014 : Mary

Recommended: Yes

I just got my first bill so I thought I would take the time to write a quick testimonial. First let me start by saying thank you for the great service, great price, and easy transition from Vonage. I was able to keep my old phone, so that was a huge relief for me and my husband. I?ve had Vonage for a little while, but I wanted to save a little more money on my bill. I mean, why not? When I found out about Axvoice, it just made sense to switch. They offer the same great features for much less. So far, I?m very happy with the service.

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Highly Recommended Service

Number 10 : APR 22nd, 2013 : Joe

Recommended: Yes

There's an old saying that goes, "you don't know what you have, until it's gone", and I now know how that feels. A few months ago I switched from Axvoice to another company because their price was cheaper. That was a big mistake! The company I switched to didn't have any of the features I had with Axvoice. The plan was extremely basic. It seemed like the only thing I could do was make and receive calls, and sometimes I could barely do that. The sound quality was awful. Most of the time I could barely hear the person on the other end, or they sounded like a robot. I would have the person hang up, and call me right back. It was very annoying, not just for me, but for my family and friends who called me. Then a month after having the service, my phone stopped working. I called customer service and they seemed clueless. When I started to raise my voice, the representative hung up on me. I was pissed. Then when I finally got through to another agent, I was told it wasn't a service issue, and I needed to buy one of their phone adapters, which was extremely expensive. I argued with them for 45 minutes until a supervisor agreed to give me a discount since I was a new customer. I ordered the new adapter, and after 2 weeks of waiting, I called to check the status of my order. Come to find out, THEY DIDN?T SEND IT! That was the last draw; I cancelled the adapter and the service, and returned to AxVoice. I will never make that mistake again. I?ve never had any problems with Axvoice service, equipment, nor the customer service. I feel stupid for ever leaving Axvoice. I just wanted to vent and tell you guys how much I appreciate Axvoice service.

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Comment by Lori on 9/6/2013 : Who did you change to?

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Excellent service

Number 9 : APR 3rd, 2013 : Peggy S

Recommended: Yes

I work from home and a part time blogger. My work involves staying on the phone for hours and I just recently switched from my traditional phone service to Axvoice VoIP. I've been with the same phone company for over 20 years, but I wanted to save some money on my bill, and try something different. The staff at Axvoice has been delightful. The transition and installation was simple, and only took minutes to setup. The VoIP adapter works great. I have rearranged my home office at least three different times, and haven't had any problems. The calls are always clear, to the point that you can't tell I'm using VoIP. I truly do brag about my home phone service and was able to get 3 of my friends to sign up for Axvoice and earn affiliate commission as well. It just blows my mind how well it works, especially for the kind of work I do. I'm able to put customers on hold with hold music, I can forward my calls to my cell if I need to run to the grocery store, and I can manage my account online. It's absolutely perfect for my lifestyle. The price is affordable and better than most phone companies. My old phone company only had 3 main features and my bill was between $70 and $80 per month. There's a huge difference in price, features, and service. The staff is great, the service is great, and the price is fabulous. I couldn't be happier. :-)

VISITOR/PROVIDER FEEDBACK:

The Real AxVoice Customer (Dec 13th, 2013) : I have Axvoice. This reviewer stated all the staff at Axvoice is pleasant or something to that effect. The fact of the matter is the "ONLY" form of communication with them once you are enrolled is via email. After registering online, the process said someone would call to finalize enrollment. When they did call, the caller ID they called from was "SCRAMBLED" - too late they got paid already! I've had questions and sent them several emails with no response. You've been advised!

John (December 28th 2014) : I have never chatted with anyone on the phone, you email them for problems and at first they respond, but now I have had no response to my last 10 requests in the last month.

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Axvoice

Number 8 : JAN 16th, 2013 : Billy

Recommended: Yes

My extended family lives in Quebec, Canada. I usually have to rely on getting a phone card in order to be able to stay in touch with my relatives. The phone cards get to be a hassle, because sometimes it doesn?t connect and sometimes the voice quality is below average. Most recently I found axvoice. They offer several different options for phone service. They offer residential, business and international plans. While there are a few services of this nature out on the market, axvoice is exceptionally greater with more services to offer to their customers. The rates are very competitive and axvoice offers the lowest prices available on the market. For as little as .015 cents a minute, I can have constant contact with my relatives in Canada. My family is very excited that we are setup on this plan because it has enabled a more consistent way of keeping in touch. We no longer have to enter card number and pin every time to make a call and the rates per minute are significantly lower than any competitor. My family is now able to call me and talk for a greater period of time than before. If you are in need of a phone service for residential, business or international calling, the best advice I can give is to give axvoice a try today!

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BEST CHOICE...

Number 7 : OCT 16th, 2012 : Joey

Recommended: Yes

2. My family and I have been with AXvoice for about 6 months now and I am really impressed by the number of additional options and features they provide for such a reasonable price compared to all others. We are using thenew number both for personal and business related stuff so it works out great, as we are using the other phone for business. Customer service is super fast. No echoing or anything like that has happened so far. The call quality is great, no complaints whatsoever.We have tried the Magic jack before which is a really horrible device, and Comcast which is really overpriced so not recommended, you pay and arm and a leg just to use the digital VOIP service so won?t do that again. Everything considered AXvoice is probably the best value for money and option in the VOIP companies, in today's market this is your best bet.

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Always provides GREAT service, Great Customer Support

Number 6 : JUL 13th, 2012 : Keith

Recommended: Yes

1. In my old house we previously used axvoice and was happy with them. We had to move due to unforeseen circumstances and had to go to another State to top it off. After moving and setting up our cable and internet with Comcast we decided to try out their digital voice service bundled together, it was a little pricier than going with other voip service for phone but we gave them a try since they said we would be saving by adding a bunch of services together which turned out to be a big mistake, whenever Comcast goes down so does their voice service and I was not going to continue to pay extra for that junk it happened to many times - I wanted to use my previous adapter that we had from axvoice, I called customer support and they had me setup in no time. I was very happy with them back then and continue to have no problems with them now, I learned my lesson from now on I am sticking with the company that delivers great service.

VISITOR/PROVIDER FEEDBACK:

Julie (July 7th, 2014) : How did you call if they only do support via email?

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EXCELLENT

Number 5 : JUL 6th, 2012 : Jay

Recommended: Yes

They have a great customer service and a noob friendly web page, sound quality is always perfect and their system comes with zero lag and super easy installation. For those reasons I had to leave a positive review for this company after many years of great service . As mentioned above you can't beat the price with their excellent quality. I highly reccomend them

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Jon (December 28th 2014) : no customer service and yes there is lag and some calling areas are better than others.

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Saved A Lot of Money. Best Choice.

Number 4 : JUL 2nd, 2012 : Anthony

Recommended: Yes

After paying way to much for local phone service providers I decided to start looking for other services online that would get the job done and provide the service I needed for my home and business, the one thing that stuck out to me with axvoice was features and price included. I decided not to go with the typical Vonage service that a lot of others go to because they were much pricier than with axvoice and had all the same features. After searching around the web and looking for the best company to go with I chose axvoice. I called up purchased the package and got my equipment in 3 days flat, not bad. The setup was very easy and getting started was a breeze. I have no idea why others are choosing the pricier companies when axvoice gets 5 stars in my book. I guess they have bigger budgets for marketing and commercials and such, but as axvoice grows they should be able to compete with the big guys.

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