GoToConnect Reviews - Page 9 of 14

4.5/5

Average Rating

Jive VoIP for Business

Number 51 : MAR 18th, 2013 : Justin

Recommended: Yes

Using Jive for our business phones has been a great choice, they have great customer support and service and the user interface is simple and easy to use. Great value and a great company.

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Professional and Patient

Number 50 : MAR 13th, 2013 : Max

Recommended: Yes

My experience with this company has been very pleasant. Their staff has been very professional and patient with me.

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Jive gives straight talk service

Number 49 : MAR 12th, 2013 : Doug

Recommended: Yes

I'm a SOHO user with 9 months experience with Jive; I use two phone numbers. Jive provides top-tier service and customer support; the one issue I had occurred on installation, and they jumped to fix it when it was brought to their attention. I have occasional sound-quality issues but I it appears to be a router QoS issue which I'm monitoring. Since I started with Jive, they've expanded their online support documentation from incomplete to a full house of support docs. The two outages were short and related to end-user problems and they got me up and running immediately. No plans to leave.

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Flawless Communication

Number 48 : MAR 12th, 2013 : Jennifer

Recommended: Yes

This service is less expensive then our landline, allows for customization and sounds just as good as a landline connection. I also like that I can get ahold of a tech when I need one. The online web interface takes a little bit of playing with to get to know but once you know what your doing, it's a breeze! I'm glad that we went with Jive.

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Jive has Outstanding Service

Number 47 : MAR 11th, 2013 : Sandra

Recommended: Yes

Easy to set up and use. The customer service and tech support are the BEST I've dealt with in a company. I have been recommending them to everyone I know.

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Best We Have Tried

Number 46 : MAR 8th, 2013 : Shannon

Recommended: Yes

We used three different VOIP providers before we settled on Jive. They have been the most helpful, the easiest to make changes with, the most responsive to problems and the best call quality we've had.

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Quick and Easy VOIP Setup

Number 45 : MAR 7th, 2013 : Michael

Recommended: Yes

I watched as the technical rep setup the call handling. It was so easy that i was able to make changes to the setup myself. I have only been using the system for about a week, but the sound quality seem good but i am sure that they will adjust anything i bring to their attention that is not up to our standards

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Excellent Company

Number 44 : MAR 6th, 2013 : Sarah

Recommended: Yes

Great customer service. I love that I can call with any question and no one seems bothered and I love that I can understand them!

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Excellent

Number 43 : FEB 21st, 2013 : Debbie

Recommended: Yes

They do an excellent job. They actually do what they say are going to do. Their reps do a super job.

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Great all the way around

Number 42 : FEB 21st, 2013 : Russ

Recommended: Yes

We have been Jive subscribers for approximately 3 years. We have had great service and reliability during this time, even as they have added new subscribers. A common trait amongst some telco's is to lure you in with promises, and then deliver either poor quality, reliability and especially terrible customer service. Not only has service quality and support been consistently good, it has even improved. While no company is perfect, I would recommend Jive to any business looking to use VOIP.

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