Improcom Reviews - Page 8 of 9

4.8/5

Average Rating

Improcom Review

Number 20 : FEB 10th, 2011 : Maia

Recommended: Yes

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Improcom Review

Number 19 : FEB 10th, 2011 : Dana

Recommended: Yes

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Improcom Review

Number 18 : FEB 10th, 2011 : Inna

Recommended: Yes

After switching to Improcom, my company holds 24 phones, an automated attendant, virtual users and a T-1. The quality of this service is absolutely incredible. All employees have adapted to this new system and its many features and could not be more satisfied. Each phone is personalized and each employee has its own voice mail box. These luxuries are cheaper than most services I received quotes for. Many other companies disappointed us in their "agreements" as Improcom has been straight forward. The customer service and Technical Support team is amazing and treats their customers with respect. They do not waste your time and keep their word. I have never experienced a team of experts that return emails within minutes and quickly work to resolve all requests.

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Improcom Review

Number 17 : FEB 7th, 2011 : Scott

Recommended: Yes

Great company and great service.

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Improcom Review

Number 16 : FEB 3rd, 2011 : Debra

Recommended: No

Improcom we are satisfied with. We frequently have trouble with people hearing us. Sometimes patients can't get through and tell us our phones are not working. Not all calls go through the first time dialed.

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Improcom Review

Number 15 : FEB 3rd, 2011 : Goldin & Rivin, PLLC

Recommended: Yes

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Improcom Review

Number 14 : FEB 3rd, 2011 : MiFood USA

Recommended: Yes

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Improcom Review

Number 13 : FEB 3rd, 2011 : Lucy

Recommended: Yes

Not only is Improcom the most competitive in pricing but the on-call technical support is outstanding. There are no hold times and fast resolutions to any problem. I manage phones and technology for 30 locations and a staff of over 500 employees and I would recommend any company to Improcom.

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Improcom Review

Number 12 : JAN 14th, 2011 : Igor

Recommended: Yes

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Improcom Review

Number 11 : JAN 6th, 2011 : Bella

Recommended: Yes

I have worked with Improcom for almost 15 years while managing different companies. I have a habit of reviewing all vendor contracts annually and making changes when better deals are available out there. I have yet to find another VoIP service provider that can compare with Improcom's level of service. Improcom has some of the world best specialists who continuously stay on top of latest technologies and who show their loyalty to the company by staying there for many years. At the same time, Improcom offers very competitive pricing and unsurpassed service. Accuracy, dedication, great solutions for voice, networking, security systems, wiring projects, great equipment deals. Projects include design, configuration, programming, and implementation, all executed with the highest level of professionalism. They seamlessly integrate innovative processes lowering overall operating costs. Improcom staff members work as a well managed team, they take pride in their work and take care of their customers whether big or small and any time of the day or night. Communication is the most important aspect of any business and I gladly recommend Improcom as a great partner for your business. I am sure they can help you get the job done to your highest satisfaction.

VISITOR/PROVIDER FEEDBACK:

Comment by Hank on 7/20/2013 : Bella, your comment for Improcom sounds like a canned, pre-written testimonial. Do you work for Improcom?

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