147
User Reviews
3.8/5
Average Rating
71%
Recommended
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Intermedia reviews are listed in chronological order.
Number 47 : MAR 22nd, 2011 : C.N.
Recommended: Yes
We have only been using the phone for 3 days, and it has exceeded our expectations so far. Customer Service is so helpful, as was the ordering of the phone system. So far, we are very satisfied customers.
Number 46 : MAR 21st, 2011 : Sandi
Recommended: Yes
Number 45 : MAR 21st, 2011 : Eva
Recommended: Yes
I have dealt with a lot of phone companies, the customer service reps at Accessline were incrediable!!! They were so helpful and understanding thru our transition, cold not be happier!!!! Thank you......
Number 44 : MAR 21st, 2011 : John
Recommended: Yes
We have had the system in our office for about 15 months now. The features and value are outstanding. The sound quality is good and very adequate but not great. The e-fax system is really great, as good as any I have seen. We have had only a few minor problems with equipment and that was taken care of immediately. Their customer service has been excellent! I would give them a 4.5 star rating and it would be 5 if the sound quality was better.
Number 42 : MAR 18th, 2011 : Dennis
Recommended: Yes
From the first call I made and reached CS, who took the time (almost an hour) to help me understand how VoIP works and set up a system for my office, to the service call I made this week - every member of the "team" has helped me! Not just took the call - but made sure I was happy with the results! Thank you, Dennis
Number 41 : MAR 17th, 2011 : Lynne
Recommended: Yes
I just appreciate the customer service the most. The hardware is more than adequate, but it is nice to have real people to answer questions and then take the time to follow up and make sure things are functioning! Thanks so much!
Number 40 : MAR 16th, 2011 : Rick
Recommended: Yes
Not only is the service cheaper, but installation happens in minutes. I no longer have to travel to a new site to stuff the walls with copper. I couldn't be happier.
Number 39 : MAR 15th, 2011 : Nancy
Recommended: Yes
Great customer service. Looking forward to Leap Frog program being rolled out in 2Q.
Number 38 : MAR 15th, 2011 : Tiffany
Recommended: Yes
I would definitely recommend using Accessline. They are a great service provider and we love the phones that we received from them. They also have a great line of communication in regards to technical support and customer service. Everyone over there is very friendly and eager to help.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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