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147
User Reviews
3.8/5
Average Rating
71%
Recommended
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Intermedia reviews are listed in chronological order.
(5)Number 77 : JUN 13th, 2011 : Patrice
Recommended: Yes
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The support staff at Accessline should write a book on quality customer service. Everytime I've called, anyone answering the phone is knowledgeable, quick to respond and most importantly, really seem to enjoy their work. It has always been a pleasure and real eye opener into great customer service/support. Bravo! Hopefully communication of the future and customer service to boot!!
(4.8)Number 76 : JUN 11th, 2011 : Glenn
Recommended: Yes
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Accessline customer service is as good as it gets. Fast, courteous and helpful without exception.
(5)Number 75 : JUN 10th, 2011 : Dan
Recommended: Yes
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I've tried many different phone systems. We have settled on Accessline for the past several years. Once we got the system running, it's been smooth sailing. Their customer service is beyond any company we've worked with. They stick with you until every issue is resolved. Very satisfied.
(4.8)Number 74 : JUN 10th, 2011 : John
Recommended: Yes
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Overall, the VOIP service package is a very good value for the services and price. Customer service is always excellent. Web-based fax service is very convenient, especially faxes received which can be saved as a pdf file or forwarded by email. But sending faxes by either the web-based program (sending speed is too slow especially when file is large) or the fax function from the base equipment (connection problem with receiving fax machine) is a challenge.
(4.4)Number 73 : JUN 6th, 2011 : David
Recommended: Yes
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Excellent value and customer service
(5)Number 72 : JUN 3rd, 2011 : Lynne
Recommended: Yes
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Always quick, reliabe help when I need it...thanks so much!
(5)Number 71 : JUN 3rd, 2011 : Crystal
Recommended: Yes
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Excellent phone service, clear quality. Great customer service, they go above and beyond!!
(3)Number 70 : JUN 3rd, 2011 : Sandi
Recommended: Yes
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i would recommend this phone system as long as you were using cable internet.
(5)Number 69 : MAY 24th, 2011 : Louis
Recommended: Yes
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We started out with Accessline 4 years ago and the whole VOIP thing just did not work well for our company. Now, 4 years later, we've expanded our VOIP services with Accessline to cover all 3 of our offices plus a few work-at home users, coast to coast coverage. Times and service have changed for the better. It's a ton cheaper than our Verizon land lines, so we just dropped all our Land Lines. Any time I've had issues come up, the phone support has been great. I'd recommend them to anyone looking for VOIP services for their business.
(4.8)Number 68 : MAY 24th, 2011 : Brad
Recommended: Yes
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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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