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147
User Reviews
3.8/5
Average Rating
71%
Recommended
Return to Page 1 to access provider overview, tools/graphs resources, user Q&A, plus more >>
Intermedia reviews are listed in chronological order.
(3.2)Number 67 : MAY 20th, 2011 : Marilyn
Recommended: No
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We have had bad connections (day or days at a time) & no connections on some occasions in the last 2 years since I have worked here. Accessline is: Not expensive, lacking other features that other services have & not good sound quality. However, people on customer service line are well trained, know the product & have great communication & people skills.
(4.8)Number 66 : MAY 19th, 2011 : Anne
Recommended: Yes
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A lot easier than expected to run the digital system online.
(5)Number 65 : MAY 19th, 2011 : Frank
Recommended: Yes
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Accessline's Customer Service and Tech Support are exceptional. Not only are they based stateside, they speak American English. How novel is that?
(4.4)Number 64 : MAY 18th, 2011 : Debbie
Recommended: Yes
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Having some problems with some features but customer service is great.
(4.8)Number 63 : MAY 16th, 2011 : Garry
Recommended: Yes
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(5)Number 62 : MAY 16th, 2011 : Rita
Recommended: Yes
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I appreciate Accessline's system. It adapts well to my business's needs, has proven reliable and has excellent sound quality. The great customer service overshadows even the high quality provided by the system. Though my company is small, our phone needs are somewhat complicated. The situation is made even more complex by an indecisive owner who changes his mind about the set-up daily. I've had to call customer service with questions and seeking guidance on many occasions and have always been met with patience, friendly attitudes and expertise. I highly recommend this service.
(4.8)Number 61 : MAY 16th, 2011 : Vicki
Recommended: Yes
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(4.8)Number 60 : MAY 10th, 2011 : Discover Your Gifts
Recommended: Yes
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If I could put a 10 for Customer Service I would. AMAZING!!!
(4.6)Number 59 : APR 22nd, 2011 : Jojo
Recommended: Yes
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The value is phenomenal specially for a small business or a start-up. The products do the job. But the best is the customer support. Accessline is so helpful on the phone and very patient. They always follow up AND GET THIS, THEY ACTUALLY DO WHAT THEY SAY THEY ARE GOING TO DO!! ON TIME EVEN!!
(4.6)Number 58 : APR 20th, 2011 : Robert
Recommended: Yes
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Customer service is outstanding. The Phone system is easy to operate and does everything we need. The only down side is that there is no way to attach a PA system for our garage. Other than that we are very satisfied with Accessline.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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