ITP Reviews - Page 11 of 11

ITP

105

User Reviews

2.6/5

Average Rating

23%

Recommended

Total:

105

5-Star:

22

4-Star:

1

3-Star:

21

2-Star:

29

1-Star:

32

Return to Page 1 to access provider overview, tools/graphs resources, user Q&A, plus more >>


User Reviews (Page 11 of 11)

ITP reviews are listed in chronological order.

ITP Review

Overall rating (2.6)

Number 5 : SEP 2nd, 2009 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Customer service is absolutely terrible; they don't respond promptly, they always respond with canned answers and don't attempt to resolve problems. The phone doesn't ring about half of the time when people call, even though my internet connection is very stable.

Comment on this review >>


ITP Review

Overall rating (4.4)

Number 4 : JUL 9th, 2009 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

The call quality becomes choppy if I am trying to use the internet while I am talking on the phone. This may be an internet issue, though. I don't know how to resolve this.

Comment on this review >>


ITP Review

Overall rating (5)

Number 3 : JUN 25th, 2009 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I was nervous switching over to voip, but this service has been virtually flawless from day one. Basically this service so far has been exactly what I wanted - a drop-in replacement for our former landline that is inexpensive and reliable.

Comment on this review >>


ITP Review

Overall rating (5)

Number 2 : JUN 19th, 2009 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I used a Voip company (will leave nameless) about 2 years ago but gave it up because it just wasnt working. I decided to try it again. This time I went with ITP as the reveiws on the site seemed pretty good. I'm glad I did. Not only am I saving money, the service actually works. Kudos to ITP.

Comment on this review >>


ITP Review

Overall rating (2.2)

Number 1 : JUN 18th, 2009 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Had less then one month because of poor sound, echos and static. Also complete loss of service intermittently. I canceled before my first month and my credit card was charged $99.99 with no explanation. I assume they will credit my card when they receive the equipment I paid to ship back. I cannot recommend this provider.

Comment on this review >>


  • First Page
  • Previous Page
  • Page 11 of 11

Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Popular Providers

Provider* Highlights Startup Reviews More Info
  • Special: Unlimited Calling for $6.21/Mo
  • Keep Your Number or Get New One
  • 45+ Features Included
  • Money Back Guarantee
30-day Money Back 4.5

Read Reviews
  • Save 53%+ on Your Phone Bill
  • Over 40 Included Features
  • Easy Setup & Free Adapter to Use
  • No Contract or Cancellation Fee
30-day Money Back 4.8

Read Reviews
  • Save on hardware & low monthly rates!
  • No internet required
  • Free nationwide calling
  • Easy setup and no contracts
30-day Money Back 4.3

Read Reviews
  • Special: $75 per year!
  • Free hardware & activation
  • Money back guarantee
  • 30+ features
15-day Money Back 4.1

Read Reviews