ITP Reviews - Page 8 of 11

ITP

105

User Reviews

2.6/5

Average Rating

23%

Recommended

Total:

105

5-Star:

22

4-Star:

1

3-Star:

21

2-Star:

29

1-Star:

32

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User Reviews (Page 8 of 11)

ITP reviews are listed in chronological order.

ITP Review

Overall rating (5)

Number 35 : MAR 6th, 2010 :

Recommended: Yes

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I make a lot of International calls primarily to China, India and Hong Kong. Before ITP I was with Vonage and they had horrible rates. Now my monthly bill is much lower, and I benefit from ITP's better service and customer support.They also have great features.

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ITP Review

Overall rating (5)

Number 34 : MAR 3rd, 2010 :

Recommended: Yes

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I have enjoyed really great service from ITP. I especially like their customer and technical support who was very helpful when it came to answering questions and setting up my service. They also have a lot of great features. I recommend them to friends and family whenever they are looking for a new phone provider.

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ITP Review

Overall rating (5)

Number 33 : MAR 2nd, 2010 :

Recommended: Yes

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After falling for Optimum's triple play, I decided to cut my losses and switch to a better VOIP provider. I found ITP through this website and it was highly rated and recommended so I gave them a shot. Very reliable service that is very clear. They have a helpful customer service and they sent me a free adapter to get started. I give high ratings for all of this.

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ITP Review

Overall rating (5)

Number 32 : FEB 27th, 2010 :

Recommended: Yes

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looking to switch from costly landlines i went to ITP. they have very good service and tons of cool featurs. i really like the virtual number and blacklist/whitelist. im very happy that i made the switch to voip and itp.

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ITP Review

Overall rating (5)

Number 31 : FEB 26th, 2010 :

Recommended: Yes

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I needed a phone company that would let me call internationally without costing more than my mortgage. Landlines cost way too much, as did most VOIP providers I was looking at. However, I happened across ITP's website and their prices were just right. And I am able to call much more countries on my plan than some other companies have. And the service is great.

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ITP Review

Overall rating (5)

Number 30 : FEB 25th, 2010 :

Recommended: Yes

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I switched to ITP from Vonage and I am so happy that I did that. I now have better service for a lower cost. I especially like getting my voicemails to my e-mails and the free adapter they sent me. I Highly recommend ITP.

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ITP Review

Overall rating (5)

Number 29 : FEB 23rd, 2010 :

Recommended: Yes

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ITP has great service. I have never experienced any static or dropped calls like some of my friends experience with other providers.

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ITP Review

Overall rating (3.4)

Number 28 : FEB 20th, 2010 :

Recommended: No

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I've had ITP for exactly one year now. Start up was very quick and setup was easy. In addition to their monthly charge they also tack on a $1.99 E911 fee, which I was ok with. Then they also tack on a "line charge" of $1.99. This isn't really made clear up front but it was still cheaper than traditional phone service. Phone quality was mostly good. Other problems included when trying to answer the phone, I hear a busy tone and the caller gets some weird "out of service" message. Doesn't happen all the time but frequently. The phone also rings when deleting messages through the web. Despite relatively good phone service I'm cancelling due to what I perceive to be deceptive billing practices. When signing up they automatically included Calling Card and Toll Free features for "FREE". I then started noticing charges of $4.99 for the toll free number, but the calling card was still free. They told me "promotional features" only last for 6 months. There was no indication that these were promotional features, and even if it was the case, why not charge for the other "free" feature? I notice now calling card is still offered free but toll free isn't. I suspect they changed their policy after losing money on the toll free. I don't believe it was intended to be "promotional" as they claim. Tacking something onto my account that I never wanted and never used then charging it for me later and refusing to refund me is a deal breaker for me. If it wasn't for that I would stay with them. So, for new users, beware any "free" features.

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ITP Review

Overall rating (5)

Number 27 : FEB 10th, 2010 :

Recommended: Yes

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I needed an unlimited plan to call internationally - Specifically UK, Hong Kong and India and I came across ITP through this website. I am satisfied with my service. Highly Recommended.

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ITP Review

Overall rating (5)

Number 26 : FEB 8th, 2010 :

Recommended: Yes

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I needed an international calling plan to cover the UK and China. ITP had an unlimited Global plan that suited my needs.

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

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