194
User Reviews
2.8/5
Average Rating
32%
Recommended
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Lingo reviews are listed in chronological order.
Number 53 : APR 26th, 2007 : Robin dridge
Recommended: No
echos bad voice responce
Number 52 : APR 5th, 2007 : Shoki
Recommended: No
I am not happy with this service. It goes down at least 1-2 times every other week. Also, if Someone is downloading or surfing the net while we are on the phone, there is a significant degradation (loss) of sound quality. People on the other end of the phone line complain that I sound garbled or muffled. I also notice and I'm not sure if this is common amongst other voip providers, that my net bandwidth is significantly lower with the lingo box hooked up. I verified this by taking the lingo box out temporarily and noticed that my transfer rates increased to an average of 1200 kbps download 300 upload .. With lingo box avg rates are 450 kbps download 100 upload!!! Also, when I was on the phone with tech support when my phone was down for 4 days, it seemed I knew more about my lan setup than him!
Number 51 : APR 4th, 2007 : Dennis Meinert
Recommended: Yes
No complaints on service or sound quality after enabling connection enhancer. Box quit after 1 year. After a reasonable wait for Lingo CS they had me go thru several steps then agreed it's dead. Sent another box in 2-3 days. Only CS issue is CS don't know you have to turn off Lingo's voice mail if you have no answer transfer to cell. Just use cell's VM and it works finer than frog hair. Happy camper!
Number 50 : MAR 21st, 2007 : Ethan
Recommended: No
Lingo is a fraudulent company. I canceled their service 15 months ago, and transferred the phone number to another service provider because the line didn't work and they were unable to make it work within a month. Then 6 months ago I saw that they kept charging me. I called and they apologized and said it would be canceled. 3 months ago they were still charging, so I called up and complained again, they apologized again. The last 3 months I have canceled their service, and each month they have charged me. They are frauds, they are cheats, and they will swindle you. I am now preparing to sue them over the $1000 that they have taken from my bank accounts. DO NOT USE LINGO.
Number 49 : MAR 16th, 2007 : Chase
Recommended: Yes
This is much cheaper option for those using Vonage. Their basic service is only 8 bucks a month. Plus, their international rates are some of the lowest among all the service providers. Their rate for India is about 8 cents a minute.
Number 48 : MAR 7th, 2007 : MN NICE
Recommended: No
I constantly have had echo and voice break-ups (sounds like a robot). Customer service has always been pretty prompt for talking to a live person. However, there has been MANY reasons for why this is happening: 5.8 gig phone, switched to a 900 mhz, the phone box was too close to router, moved it away, slow internet speed, increased to a 512, there was a slight breeze or the sun was shining.... Now, when I make local phone calls it is dead air sound on my end while the other end is ringing and of course you know it, I'm not answering cause I have dead air. OK, my hubby works for a mental hospital and you could imagine what they were thinking when I called several times and no one was there.... NOT GOOD! Lingo has no idea what this is caused from cause everything is working fine!! HA HA We still have lingo and tolerate the voice break-ups and echoing for now, looking for new service is not easy and I don't want to go back paying so much money for local service. The plus was keeping our existing phone number!
Number 47 : FEB 8th, 2007 : RichieVega
Recommended: Yes
When I was looking for a VOIP provider, I considered Vonage, ATT, TimeWarnerCable, and a few others, but ended up deciding on LINGO because of their price and features, and the fact that if you refer another individual and s/he decides to sing up we both receive a $25.00 credit to each other's accounts, hence giving you a free service month. I have had the service now for almost a year and a half and have had no problems with the service. There have been a few times in which I don't have service, but it turned out that it wasn't LINGO, but TimeWarner's Internet Service quality. That being said, I have enjoyed my service and totally enjoy the many FREE month's for which I have provided a referral to many and they have in turn replied to me letting me know that they are also enjoying a good value. PLEASE NOTE: First, make sure that you connect your LINGO ATA to your Router (if you have one) or immediately after your Modem (if you don't have a Router), this will allow you to ensure that you have the best connection. Second, Login to your Lingo account, click on Support, then click on Connection Enhancer, then make sure to select "Highest Call Connection Speed" to ensure that your ATA has be best access to the internet service. I haven't found any drag or difference in my Internet Connection Service speed, and if you connect your ATA as I mention above, you will definitely not have any problems whatsoever. Best of luck in enjoying the service.
Number 46 : DEC 30th, 2006 : Gary
Recommended: Yes
Until I got Lingo, my phone bills were between $200-300. I now just pay the monthly Lingo fee, $22, and I am all set. I make a lot of calls to Germany, sometimes 3-4 hours a day. This service is a life saver. What I really like is the forwarding ability. I go to the Lingo site and can set the forward to a German number and call the Lingo phone with my cell phone from the car or while out shopping. I call my wife sometimes to go on the website and change the forward number to another place in Europe. THIS IS A GREAT FEATURE IF YOU HAVEN'T USED IT! Only drawback is I moved to Hawaii and there isn't a local phone number here through Lingo, so I kept my Texas number. Also, I am on today because I just switch to cable service and having problems reconnecting to Lingo (I am using the forward feature to make my calls through my cell phone).
Number 45 : DEC 12th, 2006 : Romellog
Recommended: No
service began a gradual continual decline after about 5mos, great before that, though there were several Cust Svc calls w/ several periods of spotty service in the interim. issues like echo, loss of dial tone and loss of access to voicemail. final straw was two weeks with no dial tone and no real help from Cust Svc and no suggestions for resolving the problem. that the problem could be allowed to continue for so long is amazing. this company provides horrible service and I hope no one else falls into their trap. to bad I have to return to cable with their higher rates but I'm willing to pay for the reliability and decent voice quality
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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