Lingo Reviews - Page 18 of 20

2.8/5

Average Rating

Lingo Review

Number 24 : JAN 22nd, 2006 : Jlissem

Recommended: Yes

I ordered this service and after a month I got overcharged for several calls I never did, I contacted customer service several times and every single time I was told some one will call me back to resolve this issue, I never got any call back, technical support is great, they actually found the problem but unfortunately I couldn't never get a credit onto my account since both departments work separately technical support and customer service, I cancelled my account I got charged an early termination fee. I just wasted my time and money. Now I'm happy with AOL TALK, my first choice.

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Lingo Review

Number 23 : JAN 15th, 2006 : Bruno

Recommended: Yes

Una de la spocas cosas que mejoraria en el servisio es, integrar servisio al cliente en espanol & el CID es solo # no co nombre ;aparte de eso Lingo a funsionado jenial para mi y mi familia,con su plan internasioal a Mexico :0)

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Lingo Review

Number 22 : JAN 13th, 2006 : Troy Brostrom

Recommended: Yes

Service goes out about once every two weeks. Need to manually reset by powering off then on again.

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Lingo Review

Number 21 : DEC 28th, 2005 : Allen

Recommended: Yes

I make a lot of phone calls to the United Kingdom and Lingo has free calling to Western Europe. After reading some other reviews on Lingo I was a little hesitant to order the service. However, I wanted to try it out and I could always cancel the service if it was poor. I received the ATA about 5 days after ordering it on-line and had it up and running in about 20 minutes. I made sure my cable modem was connected to the ATA and my data router was downstream from the ATA. Lingo make a point of saying this is the connection they recommend. I then tested it out thoroughly over the next month, locally and to the U.K and was delighted with the quality and reliability of the calls. My parents thought it sounded better than my Verizon landline. After a month of this I transferred my Verizon number to Lingo and now have no landline service just my Comcast high speed internet and my Lingo for voice calls. My verizon bills were about $80 each month due to expensive line rentals, taxes and long distance/international calling. Now my telephone bill with Lingo is about $20 per month for unlimited calling in the U.S and to the U.K. It is saving me a fortune!! Only had to make one call to customer service and they were very responsive. They spent about 40 minutes on the phone with me and it ended up being a problem with OneTel in the UK - when my parents tried to call me it never came through but I could call them fine. They sorted it with OneTel and now no problems. Couldn't be happier. Be wary of bad reviews, yes some may be legitimate but in my opinion most are due to not reading the users manual correctly and therefore they have setup and call quality issues.

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Lingo Review

Number 20 : DEC 28th, 2005 : Kelly

Recommended: No

Have had for less then 5 days and have had inbound calls not coming through, callers say that it is either a busy, a message saying you have reached a non working number or the number you have dialed it in correct please check the number and try your call again, right now I am trying to find a much better service.

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Lingo Review

Number 19 : DEC 22nd, 2005 : IJsbrand de Jong

Recommended: Yes

Good sound quality. I don't notice the difference between Lingo and Verizon. Weak point was the set-up - I wasted a lot of time before discovering that the equipment had failed. But good customer service that walks you through the installation step by step. The wait and the temporary number change are also a nuisance, which applies to all VoIP. I hope we will see improvement soon. For some reason, internet download speed went down from 30Mb/s to 7Mb/s after installing the adapter, but I then installed the adapter behind the router and normal FiOS speed resumed. Very reliable - we haven't had any down time yet. We've cancelled Verizon phone service and now only have FiOS + Lingo.

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Lingo Review

Number 18 : DEC 5th, 2005 : Francisco

Recommended: Yes

We Have The Mexico unlimited plan and it works fine. I am saving a bunch on calling cards. All For 32 Dollars a month I get unlimited calls to Mexico the USA Canada And Europe. Vonage didnt offer a local number here in my town. Lingo is the only one that has a local number here. Everything about lingo is awesome. I love it.

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Lingo Review

Number 17 : OCT 17th, 2005 : Zuzana

Recommended: Yes

I love my Lingo it is the only phone that I have. I have relatives in Norway and in Germany and the unlimited calling plan for $20 per month is a great deal! I have Lingo since Feb. 05 and the sound quality and downtime has improved tremendously since than.

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Lingo Review

Number 16 : APR 26th, 2005 : Mollie

Recommended: No

I was really excited at first--until I realize the old adage is true, you do get what you pay for. We got the introductory special on the D-Link Router...it arrived and was defective. We waited for a new one and it worked fine for a week or so (except for having to re-boot every couple of days, and the 1 second delay on all calls--even local). The honeymoon is now over. The caller ID does not work anymore (it quit showing up a couple of weeks ago) and I have to re-boot several times a day as my phone service and my internet service are intermittent (try having a home office with no internet connection for hours on end). The cable modem is fine but as soon as we drop a router in to the mix it's completely hosed. Of course roadrunner points to the router and Lingo points to roadrunner and we're stuck in the cross-fire.

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Lingo Review

Number 15 : APR 19th, 2005 : Jason

Recommended: No

Sound quality is terrible. I have a 4meg down/384 up cable internet service with Comcast. When I call friends in my local calling area, there is about a 1/2 second delay. Once a day I have to reboot my Lingo box. Sending faxes has been a problem. I'm assuming it's the terrible phone quality that won't allow me to send faxes easily. I use a voip calling card to call brazil, no way to combine Lingo and a voip calling card, sound quality is horiffic, almost impossible to understand the person on the other line. Technical support is average, I assume most of us think that terrible tech support is average, and that's about on par with Lingo. Going to stick it out, hoping things improve.

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