magicJack Reviews - Page 3 of 18

2.8/5

Average Rating

Impossibly stupid service

Number 155 : SEP 30th, 2019 : Marjorie

Recommended: No

Magicjack is a sorry company. I wanted to keep my phone number but they would not release it. I would not recommend them to my worst enemy. To fight over a few numbers is stupid.

Comment on this review >>

I love the Automated Call Screening!

Number 154 : SEP 10th, 2019 : Goober

Recommended: Yes

Automated Call Screening is the best thing ever! I have not been bothered with Robo Calls and Telemarketers after adding this to my service! I used to get at least a dozen or more calls a day, most I believe were phone scams from overseas... I have not received a single one in the last 3 months since activating Automated Call Screening.... Thank You!

Comment on this review >>

Outstanding automatic call screening

Number 153 : SEP 6th, 2019 : Alan

Recommended: Yes

Automatic call screening feature requests manual keypad digit entry from incoming callers. Totally eliminates robocalls. Chat session technical support knowledgeable and effective. Major problem escalated to support and effectively solved over 4 days on holiday weekend. Sound quality to some cellphones less than optimal, but acceptable. Past problems with 2-way communication through some carriers (Verizon, Straight Talk, etc.) seem to have been resolved. Great value for the money.

Comment on this review >>

It does not work

Number 152 : AUG 8th, 2019 : Don

Recommended: No

Six years of trouble free use now the called contact can't hear me. Only 1 in two calls get through. Most incoming calls are okay. Customer service is horrible, unanswered calls to tech support who promise to call back but never do! They say that my "speed tests" are way to slow, 40 to 50 microseconds, they want less than 30, duh! they are in control. Now I can't even do speed tests on their website - it no longer exists. If you use them don't select renew now. Doing so extends your subscription out another year. They don't give you an option. Clicking on "Update now" adds another year and there is no cancellation allowed. FRUSTRATED!

Comment on this review >>

Great Product-Replaced Costly Landline

Number 151 : JUL 21st, 2019 : Harris

Recommended: Yes

Pros: Purchased Pro version at Walmart, so no issue with shipping or return if not satisfied. Total cost less than 1 months AT&T bill and computer fax number, since I canceled both. I plugged unit into existing one house wall jack so all house wall jacks would receive and make calls and send and receive fax. It is very simple, just disconnect house phone wires from the outside phone box by unscrewing the house low voltage wire from the incoming AT&T wire. Now all wired phone lines work as well as my fax which is a multi use printer that sends/receives faxes, scans, copy (MFC Brother unit)that has phone/fax setup as well. Not a computer geek, just 70 year old person who knows how to use a screw driver and what a USB port is. Cons: Only if Internet service goes out and much less expensive than using the Comcast VoIP service.

Comment on this review >>

Horrible service

Number 150 : JUN 19th, 2019 : Hector

Recommended: No

There is really nothing good with MagicJack for business. the after hour attendant does not work, the Beta option does not work, and the customer service reps are rude. The App call forward sucks. I had to get another company, so now they block my phone and they refuse to unblock it.

Comment on this review >>

RENEWAL NIGHTMARE

Number 149 : MAY 13th, 2019 : Lee

Recommended: No

Renewal came around and I renew it. Except it was a renewal for a device I did not have anymore. Renewed again, charged again, and was told 45 days later when I discovered it that they cannot give you a credit after 30 days. Thank God for a good bank. They need to offer robust robo blocking features without any up charge. Vote with your feet and leave.

Comment on this review >>

Was Great

Number 148 : MAY 5th, 2019 : Bob

Recommended: Yes

I had for sometime now the features appear even better with using a router. Considering purchasing new system and would go 5 year plan due to knowledge of MagicJack.

Comment on this review >>

Will not port my number

Number 147 : APR 12th, 2019 : Edgar

Recommended: No

Don't think that your number will be able to transfer to your MagicJack. There are some area codes that MagicJack does not have access to. Make sure you check first!

Comment on this review >>

The True Review.

Number 146 : MAR 16th, 2019 : Steve

Recommended: Yes

I have been using the MagicJack for years now and I think the quality is dam good and so is the price and even the installation is a breeze, I mean who can't plug a USB port into a computer or router, because that's all there is to installing it. Why pay those VoIP companies $20 plus a month when you're already paying for your Internet service and that's all the VoIP companies are doing is leasing you their equipment because it runs off your Internet service.

Comment on this review >>