216
User Reviews
4.4/5
Average Rating
84%
Recommended
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Nextiva reviews are listed in chronological order.
Number 16 : NOV 6th, 2008 : Mel
Recommended: Yes
I recommend Nextiva's phone service for any business looking for a new provider. Well in fact, companies not looking to switch providers should also consider nextiva. They give me free long distance, a toll free number, and real support for pennies compared to what I was paying before. Donating money to the local company no longer makes any sense. My decision to use nexitva was correct and I am happy. I should also mention that the calls sound PERFECT every time.
Number 15 : OCT 28th, 2008 : Johnny
Recommended: Yes
I agree with the other reviewers here, Nextiva's phone service has been extremely beneficial to our business. Setting up was very simple. I watched their setup videos and literally got our office running off their system fast. I can't complain about anything, especially because I just transferred to them from a horrible phone company.
Number 14 : OCT 26th, 2008 : Lauren
Recommended: Yes
The money I've saved is great. It would cost us about $800/month for our businesses phone service, we have 6 employees by the way. Now we pay less that $200/month with NEXTIVA!!! Saving over $600 each month on our phone bill is helping us out a lot. Nextiva's services have been solid and I've been referring my friends to them. It just doesnt make sense to throw money away by giving it to the phone companies of old.
Number 13 : OCT 11th, 2008 : Stephen
Recommended: Yes
I placed the information I received from Nextiva on my table and compared it with a few other VoIP providers. The main thing that stood out was the price but also how I didn't have to worry about a contract. The reason I left AT&T was because of their games, every bill with them was a game. I didn't expect this was the case with Nextiva before signing up and it has not been now that I am a user. Nextiva has not forced me into a contract and they are legit. My business has been running Nextiva's service since June and the quality isn't much different from AT&T, the phone is a phone. We use cordless phones and VoIP has been great. What also stands out about Nextiva is their CUSTOMER SERVICE. Their support is real and knowledgeable. Based on what I've seen and researched, I can say that Nextiva was the correct choice and a wise move.
Number 12 : OCT 5th, 2008 : Frank
Recommended: Yes
Nextiva is not my first VoIP provider for my business, I've had experience with three others (we switch phone providers every week it seems). In terms of features, Nextiva is the winner. The call forwarding works without issues and the voicemail to email feature is fast! Unlike our other VoIP providers, Nextiva's email's get to us fast. When taking into account the call quality I would say that most of the providers we've had were the same, except for Aptela (which was truly horrible). Aptela is a whole other story. Of all four providers we have used, including Nextiva, Nextiva is the cheapest. Price, especially these days makes a difference. But when we switched providers this last time it was not due to price - we need reliability and customer service that is real (as in, in the US). Nextiva's support is in the US and they know their phone system well. Each representative we have worked with has been great. Factoring price, features, quality, and CUSTOMER SERVICE, Nextiva wins as our favorite provider.
Number 11 : SEP 28th, 2008 : Ricardo
Recommended: Yes
I found nextiva on this web site. When looking around for phone companies I called a few and got estimates from all of them. Many of them had similar offers...what was most important to me was service quality. I never want to go with a company similar to AT&T, Verizon, etc - I was looking for a company that was big but treated users like a new startup - based on the research and talking to friends, nextiva was the choice we made. The sales associate was helpful and did not mind that I called him a million times before joining...At signup I was quite confident in nextiva and I can say that I still am. I don't pay much for service with them and they still care. I purchased three IP phones and three lines of service and continue to be impressed by the call quality and ease of use as well as the setup. This review was written as recommendation for Nextiva, I really enjoy the fact that they are my phone provider. Everything has been perfect and I've been telling people I deal with about them.
Number 10 : SEP 16th, 2008 : Tiffany
Recommended: Yes
Since joining Nextiva I have experienced better call quality. Every single call sounds perfect and we are getting to take advantage of the features that comes with their plan and its very impressive. We have an automated attendant answering every call and we like how we can receive voicemail's to our email box. I try not to think about what we paid before with Qwest, it was so overpriced.
Number 9 : SEP 14th, 2008 : Jason
Recommended: Yes
I was searching for nextiva faq's and came across this page from Google. I joined Nextiva a week ago and until now I have had nothing but a great experience with them. My account was setup quite fast and they were very helpful in answering all my questions. Call quality is solid and the people in support/customer service are nice and fun to speak to. I gotta say, when I compare nextiva with a big telecom company it's a whole different world. I get personal attention from nextiva and the crazy thing is, they are a phone company :) So far so good.
Number 8 : SEP 12th, 2008 : Dale
Recommended: Yes
At this moment I have 3 employees, use Nextiva for service, and have absolutely no complaints. I called their phone number and setup my account over the phone. After speaking with the sales associate I waited for our phones to ship. Once I received the phones I called into support and was very surprised by the low hold time and they actually knowledge of the support person. She assisted in setting up the account and I've not had a reason to call support. I manage my service from the internet and the call quality has been perfect.
Number 7 : AUG 30th, 2008 : Tim
Recommended: Yes
Getting the best price is always important to me - I really looked around before choosing Nextiva business VoIP phone service for my company and they were one of the better priced VoIP providers out there. For what I get and the level of service I am very pleased. Nextiva cant be compared to a company like Verizon in terms of number of customers but when it comes to support and overall quality these guys are great. Business phone service is important and I the choice I've made has been great until now.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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