Viasat Reviews - Page 9 of 10

2.1/5

Average Rating

Number 11 : MAY 17th, 2010 : Randal Freely (VA)

Recommended: No

WILDBLUE REVIEW: Wild Blue has turned out to be very very disappointing. The speeds barely top dial-up. Download speeds are a big joke. The price is expensive for the service you get. I hope when my contract is up in 18 months that there will be either dsl or fios in my area.

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Number 10 : DEC 2nd, 2009 : Jobetpaw (PA)

Recommended: No

WILDBLUE REVIEW: Wildblue renege on the installation of the system because they would not use the pole that hughes net put in for their dish. I was trying to switch from Hughes net to Wild Blue.

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Number 9 : SEP 15th, 2009 : Michael Reynolds (CA)

Recommended: No

WILDBLUE REVIEW:

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Number 8 : SEP 10th, 2009 : Donald Bingham (TX)

Recommended: Yes

WILDBLUE REVIEW: This service has performed exactly as advertised and I would recommend it to anyone who does not have access to cable or DSL. I am very happy with it. The customer support is good. They have some lousy support people but also some excellent ones.

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Number 7 : MAR 10th, 2009 : Gopher94 (MO)

Recommended: No

WILDBLUE REVIEW: Wildblue never met their commitments including cancelling their service relating to charges

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Number 6 : JAN 29th, 2009 : Kathy (NC)

Recommended: No

WILDBLUE REVIEW: WildBlue had been a terrible experience for us. We are paying over $50 per month for service that is advertised to be less than DSL. That was our choice so it should not be a complaint. The bigger problem is that the speed never reaches the advertised speed. It is much slower. WildBlue also puts blocks on our service because we exceed the download limit. We do not visit video sites or download music. Our use is limited to evenings when we are at home and we mostly check e-mail and read the news. The only thing I can figure is that our normal security updates (Windows and virus software) are more than what is considered "reasonable". That is definitely "unreasonable" to me considering the cost of the service. Do yourself a favor and go with a different provider.

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Number 5 : SEP 3rd, 2008 : Carlos (TX)

Recommended: Yes

WILDBLUE REVIEW: Wow! lot of bad comments for wild blue! well I haven't had so much trouble other than the speed only because I download lots of P**N lol and my speed drops to like if I had dial up!! but when it resets its all good I only pay 40 month its not bad considering the phone line is 20 month then dial up internet is like 10 month so u paying 30 month for internet anyway whats another 10 for satellite internet! oh but damn the customer service is the worst ever!!!!! I've only had it 2 months and I've been satisfied so far cuz I live in the middle of now where here in Texas and dial up sux!!!! wild blue to me is worth it! it does suck when its rainy or really cloudy! it will drop u speed but never has it disconnected me. mmm like I said its been 40 monthly for me!!

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Number 4 : JUL 24th, 2008 : - (FL)

Recommended: No

WILDBLUE REVIEW: I have read the other reviews, and completely agree. I would not recommend Wildblue to my worst enemy. The smallest cloud disconnects the signal. And now to get rid of the contract will cost me $600. Forty nine dollars a month for service I can't use and six hundred to dump it.

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Number 3 : APR 24th, 2008 : Jon (PA)

Recommended: No

WILDBLUE REVIEW: Wildblue is simple horrible- I couldn't wait to get rid of it, I now have Comcast, if you do not have broadband- do yourself a favor and STAY with dial-up, at least it will 'work'

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Number 2 : MAR 27th, 2008 : Amy (NC)

Recommended: No

WILDBLUE REVIEW: This service is horrible. Everything in the other review I went through also. It is impossible to get them on the phone no matter what time of day. They disconnect you and tell you the wait times are long. If its cloudy or rains it doesn't work. We had to have the satellite component replaced. When we called to have that service done, before they came out, Wildblue lost the ticket and never called the local dealer to come out. They will not do anything to make it right, and they will not let me out of the contract without a ridiculous termination fee. The agents act like I am an idiot. It is horrible. I would rather have dialup. Go with Hughes net. I hear there is much better success if satellite is your only option.

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