VoicePulse Reviews - Page 6 of 7

3.9/5

Average Rating

VoicePulse Review

Number 20 : SEP 26th, 2006 : Morris

Recommended: No

I loved VoicePulse. I really did until they pulled this thing. So I admit my credit card was declined for two months - work trouble. So I finally decide to pay but when I see they've charged for a 3rd month when they've disconnected me during that 3rd month. Whoever heard of a company that charges you for service when it's not actually rendered!? This made me think let me pay them what they gave me, not what they charged, and be gone with this company!

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VoicePulse Review

Number 19 : SEP 19th, 2006 : Sarah

Recommended: Yes

I must say I would recommend VoicePulse to everyone. Compared to the two other companies I have dealt with (Vonage first, then myPhoneCompany) this company has been absolutely wonderful. I wish that I could give them a higher reading than 5 on everything. I've only had to call customer service twice and both times the issue was resolved in less than 5 minutes with very friendly, non-scripted, English speaking representatives. THANK YOU VOICEPULSE!!!!!!

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VoicePulse Review

Number 18 : AUG 12th, 2006 : Dexter

Recommended: Yes

It took a few days to get my shipment because I had to wait on address verification or e-911 service in my area. I also happened to hit a weekend so it seemed longer than it actually was. In reality it took about 3-4 business days. I considered Vonage, Packet8 and a few others, but after reading reviews decided to go with VoicePulse based on the unique features that filtering with rules allow. I talked to Vonage and Packet8 customer service and both reps were breaking up from time to time, so I figured they were using their own voip services. VoicePulse reps were so clear, that I broke down after 2 or 3 calls (about features) and asked if the rep was talking on voip at the moment. He was and I was sold. The only down side is there customer support is not a 24X7 shop. Setup was about 30 secs for me. If you can plug in an answering machine or router, you can set it up. Service has been amazingly sharp. I'm only about 2 weeks into it but so far, so good. The management features are first rate, when you consider features that can be confirmed online. You can have rule-sets based on particular callers. It has all the features of most voip providers, plus filters for rules for treating or routing certain calls wherever you want based on the caller. Crystal clear, no hiccups yet. I'll try to post again later after I've had the service longer.

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VoicePulse Review

Number 17 : AUG 6th, 2006 : Warren

Recommended: Yes

What a joy after switching from Vonage -- the difference between night and day. Not a single problem.

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VoicePulse Review

Number 16 : JUL 25th, 2006 : Scott Roberts

Recommended: No

Service reliability and voice quality were occasionally very poor, usually ok. Customer service was a nightmare despite being not too difficult to reach. Charged me for an adapter that I returned after initially insisting for a period of several weeks that they had credited me and it just hadn't posted yet. It was only $40, but I hate businesses that make these kinds of charges part of their business model.

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VoicePulse Review

Number 15 : JUN 25th, 2006 : Rahul Narain

Recommended: Yes

Very good sound quality for the past one year on both our phones. Much better that Vonage. Like the nicknames for the incoming calls. As service was good, my calls to customer service were very limited. Whenever I did call them, it was very prompt. No three way calling and they should add that. Wanted to switch due to lack of 3 way calling but stayed back due to voice quality.

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VoicePulse Review

Number 14 : JUN 20th, 2006 : Anne

Recommended: Yes

We have had this service for over a year. We have been very happy with the service as well as customer service. We do have the occasional outage and dropped call but overall for the price it isn't bad. We love the amount of features that are available, especially the do not disturb feature. Also I give VoicePulse a lot of credit for not charging a lot of the misc. charges that other companies are starting to charge. A couple of things that we do wish VoicePulse had was 911 calling and faxing. These are two areas we keep hoping that they provide in the future.

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VoicePulse Review

Number 13 : JUN 20th, 2006 : William Hill

Recommended: Yes

Had this service for over two years with lines in Ma and Fla homes. Excellent in every way. Highly recommended.

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VoicePulse Review

Number 12 : MAY 28th, 2006 : Lester Chitester

Recommended: Yes

So far, so good! Everything works like it should and they say it does. Will add more after a few months.

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VoicePulse Review

Number 11 : MAY 8th, 2006 : NewYork58

Recommended: Yes

Voice Pulse Rocks! Thier price plans cant' be beat and the service is excellent! Had Sunrocket prior, was the worst!! Stay away at all costs. Sunrocket tells you that there is a wait before you can make calls of 7 days. Had the service for 3 weeks, still no dial tone, could only receive calls, and the call quality was horrible, everyone I talked to told me that I was breaking up, like being on a bad cell phone. I gave them the benefit of the doubt, and hung in there as long as I could, 3 weeks, they told me stories like my cable modem was bad and I needed to contact my ISP and get a new modem, there was nothing wrong with the modem, Sunrocket just does not have their act together. And I couldn't even understand their customer service reps, they all sounded like they were from another country. Anyway, enough Sunrocket bashing, VoicePulse is flawless, customer service is A+, I had only one problem, the Netgear router they sent me was bad, so I returned it and got full credit, and purchased my own, linksys, which works fine. The BEST part about VoicePulse is that there are no fees, taxes, surcharges or any of that other crap, so the price they offer is what you pay. Get VoicePulse now!!! You won't be sorry.

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