70
User Reviews
3.9/5
Average Rating
69%
Recommended
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VoicePulse reviews are listed in chronological order.
Number 10 : MAR 22nd, 2006 : Alex
Recommended: No
Almost 1 year. For the first 8-9 months - no complains. Last 2 months - no dial tone daily. Poor outgoing sound. No weekend customer service. Nightmare. Going to switch.
Number 9 : FEB 21st, 2006 : Fred
Recommended: Yes
Just when you thought "customer service" was a thing of the past, along comes VoicePulse and you remember how great things can be. My problem wasn't even their problem, it was my router. Regardless, they gave me instructions on what other customers with the same router (by the way Belkin Wireless Pre N and Belkin Wireless G Plus MIMO DO NOT WORK WITH VOIP, save your money) were doing to get around the problem. They even followed -up later to make sure the service was working and I was satisfied. The features are great, even teleconferencing facilities, and I use it to fax as well. Sound quality is as good or better than POTS and the features are better. What a pleasure to do business with!!
Number 8 : APR 18th, 2005 : Rockandchelle
Recommended: Yes
This is my first experience with VOIP and I must say I am extremely impressed. After placing my order, I received my local number very shortly afterwards and was able to log-on to my account. It was then very easy to add a virtual number to my account. About 4 days later I received my device in the mail, and was able to get everything setup and make calls within about 5 minutes. The calls are extremely clear, and I have not experienced any problems whatsoever with not being able to hear the other person or any type of dropped calls.
Number 7 : APR 13th, 2005 : Stuck'n'Michigan
Recommended: Yes
VoicePulse is the best - call quality is excellent, there are very few problems, and their feature package blows away everyone else's. What I particularly appreciate is the option to have seven digit dialing to an area code of your choice (does not have to be the same one as your actual phone number) and their call filters, which are really great if you have "nuisance" callers. For example, if you are a day sleeper you can set your phone to "do not disturb" during certain hours but still give people the option to ring through in an emergency, and in addition you can set up certain numbers that will always ring through.
Number 6 : APR 12th, 2005 : Lothar
Recommended: Yes
After the Voicepulse disaster I was fed up with Voip, but decided to give it one more try after reading mostly good reports about Voicepulse. It simply works. I use it for business and make many calls to set up appointments with prospective clients. No problems at all. The sound is clear and everybody seems to understand me easily. Sometimes I have a little static and sometimes I have a faint echo but that seems to be related to the phones I am calling and as long as I can understand and the person that I am calling can understand me, it's no big deal. When you have some questions or you need some answers the support actually speaks english and seems to be from New Jersey. What a relief after listening to halfbaked english. Try it, you'll like it.
Number 5 : APR 12th, 2005 : River Rat
Recommended: Yes
Voice quality and features are second-to-none. I can't tell the difference between VoicePulse and POTS (VP is better, if there is a difference). The only area they can improve is customer service (no toll-free number, only available during business hours.) If they improve CS, they will be the company to beat.
Number 4 : APR 7th, 2005 : Thdesha
Recommended: Yes
I have been surprised by VP. After using P8 I was ready to go back to POTS but I resisted, after reading many reviews decided to try Voicepulse. The features alone are nice and it meets the all important wife test. Faxing is simple and it works but for $15.40 you even get a caller ID that works better than pots full name and number plus the ability to setup unknown numbers as contacts same as a cell phone book. We love it more everyday. Great call quality also. Limited issues and good support. No disconnect fees! THE BEST PERIOD!
Number 3 : APR 6th, 2005 : Trimline
Recommended: Yes
My first initiation to VOIP was Packet8 - although very inexpensive, it lacked the features I was accustomed to on my POTS service and voice was choppy. After searching the net, I found VoicePulse had all, and more features, than I could ever want.
Number 2 : May 27th, 2005 : PCInTech
Recommended: Yes
This is a perfect as it gets! After a year and a half of P8 service with two lines, it was time to look for more reliable service and better features. With VoicePulse, I really have forgotten I'm on VoIP at all. The voice mail system is astounding, the number of call filtering and forwarding options are staggering and customer support is quick and friendly. The experience is BETTER than POTS. Seven digit dialing and Caller ID WITH Name are big hits in our household, as is the ability to have a LOCAL phone number assigned. Our previous provider didn't have any of those 3 things. You can't go wrong at ALL with VP, and it keeps getting better all the time. It's no small wonder that they're the absolute #1 provider in customer satisfaction and quality every where you look. I also have another line on their Open Access Plan, which is only $4.95 /mo. and it's equally flawless.
Number 1 : May 24th, 2005 : Tampa8
Recommended: Yes
I have been more than satisfied since starting service with Voicepulse. As others have noted sound quality is excellent, with only a couple of times hearing a slight echo. I live in Connecticut and Florida. My main number is a Connecticut one, and local from Voicepulse is the entire state! My POTS was only a few surrounding towns. I added a virtual number for where I live in Florida so family and friends there can call free. For only $4.99 it is a bargain, plus we spend a lot of time there also, and it allows us to call toll free to our home in Connecticut. Because you can change settings via the web, I can call anyone in Connecticut from Florida toll free by changing call forwarding to their number, then call my own number and it goes to them. I think they need to have more hours of operation for their customer service, but they have always been courteous when I've had questions and do respond to emails fairly promptly. I'm not sure why they don't advertise more, but I guess I found them ok.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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