70
User Reviews
4.5/5
Average Rating
86%
Recommended
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VoIPo reviews are listed in chronological order.
Number 20 : AUG 25th, 2011 : Jerome
Recommended: Yes
Ordered the service. The adapter came in the mail in about 5 days. I plugged it in and it did not work. I called the company, they did some basic trouble shooting and agreed there was an issue. They shipped me another but it did not contain the correct phone number. It had a number from Florida in it. I got the persons calls and everything. I was just about to ask for another adapter when I got the idea to try the previous adapter again with the new power supply. Sure enough it worked and had the correct phone number. I was in business. I have been happy with the service since with only minor issues. That is why I rated some good vs really good. You still cannot beat this for the price. Also the customer service was very good and they credited me for the lost time once the issue was resolved. I recommend this provider even with the issues I had. The amount features is so large it will take me months to discover them all.
Number 19 : JUN 8th, 2011 : NorthAlabama
Recommended: Yes
I've been live for a week now, everything is smooth sailing. Six days from order to live (including porting my number), the voice quality is great (much better than Vonage), all of the features I could ever want are included, and the price is great. I only wish there were more detailed information on the features in the knowledgebase. Other than that, all is well. I will update review in a few months.
Number 18 : JUN 3rd, 2011 : Rick
Recommended: Yes
I have another VOIP phone line through BrightHouse (my cable provider) and wasn't sure if I would have a problem hooking this up on the same network. But, just plugged it into a spare jack on my network switch and after about 5 minutes I had dial tone and it was working. My number also ported from AT&T within 2 days from submitting the paperwork! That was fantastic! I had a problem with the star codes working, contacted support and they tweaked my line and all was working within minutes. So far, very satisfied.
Number 17 : MAY 30th, 2011 : Don
Recommended: Yes
My setup time was long due to some porting issues from T-Mobile - not all Voipo's fault. I have had 2 ATAs and numerous tweaks to keep my service running. Customer service hours are limited to 9am-6pm CT M-F which is difficult for full time working people. You can schedule support outside of those hours, but that is only good after you have had a problem and your phone doesn't work. Website for setting features is good. SMS ability to change basic features is great when you forget to forward the phone after you have left the house. User Forum is good, president of the company jumps in to give suggestions and will escalate issues.
Number 15 : MAY 17th, 2011 : Rob
Recommended: Yes
No upfront cost and terrific monthly value. Good for "non-techie" types.
Number 14 : MAY 11th, 2011 : Alin
Recommended: Yes
probably the best value for the money. will consider as the main land line . it has several features - the free fax ones is probably the most useful. sound quality is good, like 95% of the time, or more. nothing really to complaint about; much better quality than a previous one I tried - MagicJack ; similar quality with Comcast Voice at 1/4 of the price. I would recommend to anyone . in this world where we keep our Internet connections open 24/7 , this can be easily considered the main land line in any household.
Number 13 : MAY 11th, 2011 : James
Recommended: Yes
Fantastic!
Number 12 : MAY 11th, 2011 : Prayas
Recommended: Yes
I was with Vonage previously and switched to VOIPo and siged up a month and half ago. It was very easy to sign-up, ported my number from Vonage to VOIPo and its almost less than half cheaper that what I was paying previously. Their customer service is great and they have live chat which is very accessible and great and have used it. The number port took 3 weeks from day porting request was made to actual port complete and being active and it was smooth. I am using their SIP account (Beta feature) with my own ATA and its working great. I am so glad I switched and very happy with VOIPo! It has been the best experience of all my VoIP choices so far (I have tried Sunrocket, Lingo, and Vonage).
Number 11 : MAY 10th, 2011 : Sudhir
Recommended: Yes
The customer service is very friendly & quick. These guys know how to fix issues. My service has been very reliable except once I had problem for couple of days due to corrupt adapter. Voipo replaced it quickly with no charge and my service has been stable since then. The features in their vPanel are awesome. I also have international package and my calls to india seem to work fine. Only reason I took out 1 point from ease of setup is due to the fact that my number porting took more than 2 weeks (not sure whether it was due to Voipo or my previous provider). Overall, I am glad I have switched to Voipo and their rate plans are best in the market. And I love their second cloned line option. I already recommended Voipo to few of my friends. Thanks Voipo.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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