Vonage Reviews - Page 5 of 51

3.1/5

Average Rating

Not a reliable phone system

Number 467 : FEB 10th, 2017 : Randi

Recommended: No

As a small business Vonage has caused me to lose business because I cannot rely on the phones working daily. Constant dropped calls, right now I cannot dial out on my office phone. I call for a remedy and they tell me it is my server and then the very next day I get an email sent to all Vonage customers explaining the reason for the very problem that they said was my server. FRUSTRATING! Dropped calls and phone outages have definitely caused me to lose many orders. I would advise everyone to reconsider before using Vonage for a business. Especially if you take orders over the phone. My worst choice for phone service ever.

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Great service

Number 466 : JAN 28th, 2017 : Dena

Recommended: Yes

I love Vonage so much. I would really recommend any one like family and friends to try it because it is the best phone service I ever had.

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Great Features

Number 465 : JAN 28th, 2017 : Yosef

Recommended: Yes

I recently switched to Vonage from a different VOIP provider. I was impressed with the maturity of the Vonage offering, which includes an impressive array of features. Also, the "price was right". A very good value!

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Very good service

Number 464 : JAN 28th, 2017 : Sunil

Recommended: Yes

I keep the Vonage service because of its feature of international calling at reasonable rates. I have had their service for a long time and I find this is the cheapest for me.

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Great Service and Reps

Number 463 : JAN 27th, 2017 : Ernest

Recommended: Yes

Vonage has the best customer service and reps on the planet! I have always had fast results and prompt feedback from them every time I have had to call them up!

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Great Service

Number 462 : JAN 27th, 2017 : Ibrahima

Recommended: Yes

I am grateful for the service. I will enjoy it better in the future when I will be staying home more.

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Great service but pricey

Number 461 : JAN 27th, 2017 : Nalini

Recommended: Yes

The service is too pricey, they need to lower rates. Recently the sound quality has gone down. It is difficult to connect sometimes and you have to call the access number several times. At times while you are talking it disconnects on its own.

VISITOR/PROVIDER FEEDBACK:

Cheryl (March 15th 2017) : I've been noticing the same thing. In addition, when I answer the phone, it takes 5-10 seconds before I hear the person on the other end. I've called my Internet provider and they swear it's not them. Frankly, I believe them. When I had my phone through my Internet provider, I NEVER had this issue.

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Great service

Number 460 : JAN 27th, 2017 : Mary

Recommended: Yes

So far this phone service has been great. I tell everyone what a great service it is. The reps were very nice and it was easy to set up.

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Excellent Service

Number 459 : JAN 27th, 2017 : Gary

Recommended: Yes

I have been with Vonage from the beginning and have changed location several times. The setup was easy even from different states. Service has never failed and Technical services is great.

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Great Service

Number 458 : JAN 27th, 2017 : Kenneth

Recommended: Yes

Good for call lists and blocking, billing info and reliability, visual voicemail, or any other aspect of call activity.

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