Vonage Reviews - Page 6 of 51

Vonage

507

User Reviews

3.1/5

Average Rating

45%

Recommended

Total:

507

5-Star:

130

4-Star:

93

3-Star:

65

2-Star:

142

1-Star:

77

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User Reviews (Page 6 of 51)

Vonage reviews are listed in chronological order.

No phone number move after a month!

Overall rating (1)

Number 457 : JAN 27th, 2017 :

Recommended: No

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There is no technical issue but Vonage has billed me for two months of service and still not moved my old phone number for me!

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Vonage is good

Overall rating (5)

Number 456 : JAN 27th, 2017 :

Recommended: Yes

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Good plans, good service, and the price is good.

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Great Service

Overall rating (4.8)

Number 455 : JAN 27th, 2017 :

Recommended: Yes

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Customer service reps are always helpful and tech's work you through problem solving, set-up, etc. Service is very solid and reliable.

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Good Service

Overall rating (4.6)

Number 454 : JAN 26th, 2017 :

Recommended: Yes

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Good connection, good service, and very good Customer Service. Paying a little higher being an old customer compared to new subscribers.

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Includes long distance at no extra cost

Overall rating (4)

Number 453 : JAN 26th, 2017 :

Recommended: Yes

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Pro's: great price, long distance at no extra cost, helpful customer service. Con's: there is a gap between my voice and the recipient's response...I say, "hello....hello". They hear two hello's, think I can't hear them, but finally say hello back. Also, I'm told the reception is crackly at the beginning of each call. After we both respond, then the reception seems to be fine.

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Great Service!

Overall rating (5)

Number 452 : JAN 26th, 2017 :

Recommended: Yes

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I wanted to use Vonage because a friend had been with them for years. I am very pleased with their entire package. I use it faithfully!

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Service

Overall rating (4)

Number 451 : JAN 26th, 2017 :

Recommended: Yes

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Great service, friendly staff, and available 24 hours, 7 days per week. Customer service are very helpful and the service is a reasonable price. I will recommend Vonage to my friends.

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Not always good

Overall rating (3.2)

Number 450 : JAN 26th, 2017 :

Recommended: Yes

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If my Internet service goes on the blink so does the phone. Unfortunately that is when I need it to phone my Internet service provider!

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Great - as soon as it's hooked up!

Overall rating (5)

Number 449 : JAN 26th, 2017 :

Recommended: Yes

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We have Vonage hooked up and working with a phone number they assigned us but we'd rather use our existing number and requested that they port out our number to Vonage so we could use it. That was January 9th and here it is January 26th and still no switch! That's my only problem - getting hooked up! Otherwise the system and service is great!

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Extremely bad unfortunately

Overall rating (1.2)

Number 448 : JAN 26th, 2017 :

Recommended: No

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Broken voice. Frustrating!

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

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