Vonage Business Reviews - Page 11 of 14

3.9/5

Average Rating

Vonage Business Review

Number 40 : FEB 3rd, 2011 : Merrill

Recommended: Yes

My sales rep Meredith was awesome and helped me get everything in place in a timely matter.

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Vonage Business Review

Number 39 : JAN 21st, 2011 : Jason

Recommended: Yes

We are a law office using these phones. Customer service has been great. They are very helpful. We have had problems with calls where the other person cannot hear us, but we can hear them, but we are not sure that this is Vocalocity's fault, as our ISP only allows us 500mbs up and 1.5 down. We will be changing to a higher speed in a few months after our contract is up with our current ISP. That should tell us a lot. Also, sometimes voices can be garbled, but that does not happen enough. The fact is that phones work 95% of the time and we are never going back to the phone company!

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Vonage Business Review

Number 38 : DEC 29th, 2010 : Mary

Recommended: Yes

I love Vocalocity. It's so easy to use!

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Vonage Business Review

Number 37 : DEC 6th, 2010 : Gabe

Recommended: Yes

I have two offices using the Vocalocity service, about 40 extensions. Both offices seem happy with the service and month to month is great since we had a previous VOIP contract that was terrible in service with another VOIP provider. Easy setup and Vocalocity setup team have been great. At first they had choppy voice recordings and options on the Virtual Recp, but they have since fixed that pretty quickly on their end. We have not had any outages in 6 months with Vocalocity and have been down 2 times with our old POTS lines in the same 6 months! YOU MUST HAVE A RELAIBLE ISP BEFORE SWITCHING TO VOIP. I am happy with the service and would recommend it. We are switching a third office soon to Vocalocity.

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Vonage Business Review

Number 36 : MAR 23rd, 2010 : Mitchell

Recommended: Yes

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Number 35 : MAR 8th, 2010 : Kim

Recommended: Yes

Vocalcity was the only company that I had talked to that actually explained every thing about VOIP in a manor I could understand I had been trying for weeks before I got to Vocalcity

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Vonage Business Review

Number 34 : FEB 5th, 2010 : Shodan

Recommended: Yes

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Vonage Business Review

Number 33 : OCT 12th, 2009 : Sarah

Recommended: Yes

We signed up at the start of the year and were very happy initially. Since we had read a couple of poor reviews we decided not to write one ourselves until we had been with the service for at least three months. Since signing up we have not had a single outage or a single problem with any of our six extensions. The auto-attendant is extremely user friendly and everyone who uses the phones has no problem getting them set up to their liking. So far this has been a great decision and we can only see it getting better.

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Vonage Business Review

Number 32 : SEP 22nd, 2009 : Jerry

Recommended: Yes

Running small office with Vocalocity, on DSL, yes DSL. Had many problems at first, but got second DSL line and dedicated it to VoIP. On second line, I carefully followed the equipment recommendations from Vocalocity support. Have had no problems since. Vocalocity support has handled all issues, quickly and nicely, for example we got a phone number that was 'polluted' with collectors calls - they changed it right away, no arguing. This company knows how to run a Service Business.

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Vonage Business Review

Number 31 : AUG 6th, 2009 : Isabella

Recommended: Yes

They are simply wonderful. Adding and dropping extensions is simple so downsizing is never a concern. They have an unbeatable price and great service too. Vocalocity is a great choice for a business grade phone solution.

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