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Posted by Essam Khairullah on March 1st, 2021:
I actually ended up here while trying to find a replacement option for the Cisco RV320 which went End-of-Sale in January 2020 and goes End-of-Life in 2023.
From: https://www.whichvoip.com/articles/top-10-best-routers-for-voip.htm [View All Comments from this Page]
Posted by Frank on February 20th, 2021:
Can I transfer my VOIP number managed now by Callcentric to Google Voice?
-> Response: I think you can only port in wireless numbers to Google Voice. Also it is tough to find an adapter that works with GV now i.e. Obihai was acquired by Polycom and GV doesn't seem to be a priority anymore.
From: https://www.whichvoip.com/articles/obihai-google-voice.htm [View All Comments from this Page]
Posted by Frankie on February 20th, 2021:
I have one landline phone, can I use different extension number let say #1 me #2 wife #3 son
-> Response: For residential service normally you only have one extension. Businesses usually have multiple extensions for each phone but you pay for each one. If you have a cordless set you could intercom between each handset though.
From: https://www.whichvoip.com/articles/multiple-phones-around-the-house.htm [View All Comments from this Page]
Posted by Mike Rabin on February 12th, 2021:
I have always had WIRED LANDLINE phone service in my home, and am thinking of switching to digital phone service. I know NOTHING about digital, but have the impression that a "central" digital installation is plugged into my internet modem. If that is the case, what happens to my FOUR EXTENSION PHONES in other rooms than that central digital installation? I.e, with the phone jacks in the walls in the other rooms NOT receiving phone signals anymore (when I switch to digital), how DO they receive phone service, when the extension phones are as much as 25 feet from the room where the digital phone installation is plugged into my internet modem? (By the way, I have NO IDEA what "VolP" is!)
-> Response: Most people will use cordless phone systems for this very reason so you can still have multiple phones scattered across your home. Alternatively you can follow the advice in the article regarding the demarcation point at the house to isolate the external landline from your home and then use the VoIP adapter the VoIP company ships you to connect to the jacks in the house. I personally don't like that as it is riskier and often the adapter only has enough drive in it for a few phones. So most scenarios connect the VoIP adapter to your Internet modem and a wire to your cordless base and then use cordless devices across the house.
From: https://www.whichvoip.com/articles/multiple-phones-around-the-house.htm [View All Comments from this Page]
Posted by Kevin Sommer on February 12th, 2021:
I have switched from Vonage to VOIPLY. We were having static on the line (especially on dial tone before making a call and when listening to messages) and trouble with the ringer. It would ring once, twice, not at all (message left). Our speed test from VOIPLY shows 6 meg down, 1 up and would fail sometimes on latency or jitter. I think it is the jitter. AT and T has looked at it and are done trying.
From: https://www.whichvoip.com/articles/voip-troubleshooting.htm [View All Comments from this Page]
Posted by Jeff Stern on January 20th, 2021:
I have a home VOIP provider, but like most home VOIP providers, they really only support an ATA (analog adapter) device. They WILL allow BYOD devices (like my 3 Yealink T21P(E2) phones). But they don't support any issues.
But I have an issue and I'm trying to find a solution without getting into Business PBX territory:
When an incoming call comes in, whoever in the house picks up first now gets the call and if it turns out to be from someone else, they cannot transfer it to the 2nd person and the 2nd person also cannot just pick up the line and hear the 1st conversation either, as in the old days.
So I want to really be able to use the IP phones (not ATA) but have them be aware of each other, and be able to transfer calls, WITHOUT having to pay 3-4 times as much for a full Business plan. In other words, I would like extensions (1, 2, and 3), but I don't need any other business features (IVR, menus, etc.)
Do you have any ideas how I can get 3 IP phones running off the same VOIP account to be extensions so as to be able to transfer calls to each other?
-> Response: Yes that doesn't surprise me. Essentially your phones are all hanging off the same single extension as you are likely paying for 1 user.
Business services have multiple extensions so you can then transfer easily, like you stated.
Out of curiosity have you tried doing a transfer to your main number again - does that work or does it go to voicemail? They probably prevent multiple calls but just curious : - )
From: https://www.whichvoip.com/articles/home-voip-setup-options.htm [View All Comments from this Page]
Posted by Denis Cabana on December 31st, 2020:
What is an ATA?
-> Response: It's an Analog Telephone Adapter (ATA). It essentially converts your regular analog or cordless phone to VoIP and sends it over your Internet connection. Residential VoIP providers normally ship one to you when you sign up for service.
From: https://www.whichvoip.com/canada.htm [View All Comments from this Page]
Posted by Alice on December 22nd, 2020:
How do I disconnect my verizon fios coming into my house now that I use Spectrum VOIP so I can use my existing phone jacks for additional phones? I see the old wiring in the demarcation box but there is other wiring when verizon put in FIOS.
-> Response: It's a tough one to answer without seeing pictures. Also keep in mind that the ATA adapter that Spectrum likely supplied typically only has enough power to drive a few phones so this could be problematic even if you do figure out the wiring. My recommendation is to just use a cordless system instead of using the internal wiring.
From: https://www.whichvoip.com/articles/multiple-phones-around-the-house.htm [View All Comments from this Page]
Posted by Fred Coad on December 17th, 2020:
I'm wondering if VOIP numbers support "line pools". So when the main number is busy it automatically directs the caller to the next number. I would like to switch my Church to VOIP but they need this feature.
-> Response: VoIP is actually a bit better than that. With VoIP there is no rollover to the next number, it can handle multiple calls all to the same phone number.
That is the advantage of the Internet for calls as opposed to a circuit switched landline.
Let's say you had 3 phones, when someone calls your main number at the church it will ring all 3 phones. When another person calls in to the main number it will try and call all 3 phones again. If one is already on a call, the other 2 will ring.
You can also have call waiting enabled in which case the second call will also appear on the busy phone (they will see the display flash indicating another inbound call).
So in actual fact, no rollover to a new number is needed. Likewise for outbound, just pick up the phone and call out, it will always go out as your main number, never a different number.
The old school way of rollover was needed because each call needed its own line so if someone was on the main line that was it in use and nobody else could use it. That limitation does not exist with VoIP.
From: https://www.whichvoip.com/articles/faq.htm [View All Comments from this Page]
Posted by Reg Belanger on December 13th, 2020:
I want to upgrade my 1 year old Dell G5 5090 from its existing 250 NVMe PCIe M.2 SSD to a 1TB. If I got an external enclosure for the New Replacement SSD would I be able to make an image (using Acronis True Image) of my present SSD and simply swap them out? I am thinking that if it is an image...simply removing the older SSD (while the system is down) and putting in the newer 1TB...will my PC start up without any tweaking? Would I have to anything in my BIOS? ...or would it now recognize the larger capacity of the drive?
-> Response: I've done this a few times using Samsung Evo SSD. Their migration wizard makes it really easy to swap them out.
From: https://www.whichvoip.com/articles/best-online-tech-support-services-and-companies.htm [View All Comments from this Page]
Posted by Ds on November 25th, 2020:
Like mentioned in some previous posts, VoIP call quality always sounds good to me, but I'm told by the person on the other end that my voice breaks up occasionally. In your internet speed test I get download=31 Mbps, upload=3.8 Mbps, ping=52.5 ms, jitter=7.11 ms. The speed test on the Ooma website gives ping=13 ms and jitter=3 ms, although just re-ran it and got ping=12 ms and jitter=6 ms. Their tech support told me I need to have jitter and ping less than 5 ms and packet loss = 0%, and that I should contact my ISP. Is my internet connection really not stable enough to support VoIP? Thank you in advance for your assistance.
-> Response: I don't think the ping is too bad (ping packets don't get high priority so not surprising it's higher latency).
As for jitter, 7ms is fine, anything under about 30ms should not be noticeable. Packet loss of 0% is perfect, in reality it can handle 1 or 2%.
So then the question is why your uplink is having issues. Although you have relatively slow uplink speeds, a VoIP call is under 100Kbps typically so it should be fine unless you are uploading photos or the likes at the same time. I'm wondering if this is more related to your setup. Are you using 2 routers in your setup perhaps? Is SIP ALG enabled in your router(s)?
From: https://www.whichvoip.com/voip-test.htm [View All Comments from this Page]
Posted by Linda Latto on November 18th, 2020:
My jitter shows 51ms. Is that really bad?
-> Response: It's not too bad, should be fine.
From: https://www.whichvoip.com/voip-test.htm [View All Comments from this Page]
Posted by Don on November 13th, 2020:
I'm looking for a provider which provides "live" voice to text of conversation. I have no interest in voice to text messaging. I'm hard of hearing and looking for assistance during a phone conversation.
-> Response: Have you looked at ClearCaptions?
From: https://www.whichvoip.com/canada.htm [View All Comments from this Page]
Posted by Kenn on November 10th, 2020:
How can I reduce the ping, my online phone service is very fuzzy
-> Response: That is a function of how good your Internet connection is so I'm guessing your ISP may be having issues if this was good previously.
From: https://www.whichvoip.com/voip-test.htm [View All Comments from this Page]
Posted by Steven on November 4th, 2020:
Can you tell me some other phone adapters that work with Google Voice besides OBI200 or OBI202?
-> Response: Sorry we're not aware of any other adapters that work with Google Voice.
From: https://www.whichvoip.com/articles/obihai-google-voice.htm [View All Comments from this Page]
Posted by Sam T Hamra Md on October 17th, 2020:
I need 7 phones in my 2 story house. Cordless phones seem to be the answer. Do I buy the cordless phones separately or is there a package to get it all with one company?
-> Response: I would just buy the cordless phones from somewhere such as Costco and then connect the base to the adapter you will be shipped by your service provider.
From: https://www.whichvoip.com/articles/multiple-phones-around-the-house.htm [View All Comments from this Page]
Posted by Thomas M. Curry Sr. on October 17th, 2020:
I need to find a phone company that I can use with my computer, the same way I can with Vonage. I can call any where any time as long as I have a computer. Can anyone help?
-> Response: Have you looked at a provider such as MagicJack or Skype?
From: https://www.whichvoip.com/articles/vonage-competitors.htm [View All Comments from this Page]
Posted by Leonard Krochmalnek on October 6th, 2020:
How of my internet usage limit will a single VOIP call typically use (Mb/min of calling)?
-> Response: Worst case, around 100Kbits/second so around 6Mbits/minute. Note this is Bits not Bytes. If your usage is in bytes divide by 8 so less than 1Mbyte/minute.
From: https://www.whichvoip.com/articles/faq.htm [View All Comments from this Page]
Posted by Eugene Sturm on September 19th, 2020:
How do I set up caller ID?
-> Response: Caller ID Inbound is normally on by default. For outbound you may need to tell your provider what you want it set to.
From: https://www.whichvoip.com/articles/features.htm [View All Comments from this Page]
Posted by Mike on September 17th, 2020:
The OBi100 is No Longer compatible with Google Voice. It is no longer recognized by the OBiTalk portal. It is also unclear what the status of OBi200 device sales are as that device is not on the Poly product page.
-> Response: Still some of them supported (eg Obi300). Polycom/Obi ATAs
From: https://www.whichvoip.com/articles/obihai-google-voice.htm [View All Comments from this Page]
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