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Comments From Page: https://www.whichvoip.com/articles/best-online-tech-support-services-and-companies.htm
#8 : Posted by Reg Belanger on December 13th, 2020:
I want to upgrade my 1 year old Dell G5 5090 from its existing 250 NVMe PCIe M.2 SSD to a 1TB. If I got an external enclosure for the New Replacement SSD would I be able to make an image (using Acronis True Image) of my present SSD and simply swap them out? I am thinking that if it is an image...simply removing the older SSD (while the system is down) and putting in the newer 1TB...will my PC start up without any tweaking? Would I have to anything in my BIOS? ...or would it now recognize the larger capacity of the drive?
-> Response: I've done this a few times using Samsung Evo SSD. Their migration wizard makes it really easy to swap them out.
#7 : Posted by Robin Prentice on July 30th, 2020:
Geek Squad has been great for me. However, the wait times have become longer and longer. Currently, I am being asked to wait up to 24 hours before a technician can help me.
#6 : Posted by Mike Jimison on May 29th, 2020:
I concur that the Geek Squad is horrible now. I used to swear by them, and now I would swear at them. I have had two recent experiences waiting for an hour to call back and the connection ended
#5 : Posted by Judith Schaefer on January 29th, 2019:
I've had very bad results lately with the Geek Squad. They used to be very good, but in the last year, very bad. Haven't fixed what I asked for and messed up things in my MSOffice.
#4 : Posted by Grace on January 25th, 2019:
Do you have any information about Tech Club. A few years ago, I was called by Tech Club and they said they had taken over iYogi business. Since then, they keep finding many things wrong with my 4 year old computer and telling me I have to spend thousands of dollars to fix it.
-> Response: We cannot find anything official regarding Tech Club taking over iYogi business. If we were to hazard a guess perhaps they just bought the phone number from iYogi. There were quite a lot of lawsuits against iYogi it seems.
#3 : Posted by Jim on April 9th, 2018:
Is OmniTech Support still in business? I have paid in advance for tech support thru 2019 and they no longer answer their phone service number.
-> Response: I see comments on their Facebook page where people have been saying the same thing. Sorry to hear that.
#2 : Posted by Jack Speese on January 29th, 2018:
I am looking for a good, honest online tech support company. I used to have iYogi, which has since apparently been banned from doing business in the USA, and currently have Global Technology. While most of the technicians that I've dealt with seem knowledgeable and resolve the problem, many of them put you under a great deal of pressure to buy something extra (and EXPENSIVE). Is there a good, reliable US based service like iYogi or Global Technology from which you can buy protection and tech help for one price without being told that you need to buy something additional every time you have a problem? I bought the basic package from Global Tech, then later they told me I needed to buy internet security in addition, and then still later they told me that I need to buy web security or some such thing. And NONE of it is CHEAP.
-> Response: Unfortunately the upsell is typical with most companies these days.
#1 : Posted by Rich on January 24th, 2018:
Both bask and iyogi are out of the business.
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